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why i cant activate my windows xp pro RRS feed

  • Question

  • i always get a massage: " unable to establish a connection with the activation server. please check your network setting and comfirm that  you are able to connect to the internet,then try again "                message number 32777.

     i dont know why i cant connect in activation server because i have a good internet connection and my windows is genuine. can any one till what can i do to activate and register my windows. i re-install it 2 times thinking i make a wrong installation but it wont work. i making it almost 3 day..
    Tuesday, January 12, 2010 11:15 AM

Answers

  • Hello randy acabado,

    I don't see anything in your mgadiag report that would explain why your computer would be having trouble connecting to the activation servers.

    Could you go to this web page and run the online diagnostic and let us know if it finds any problems, and if so what problems, and if so what did it say to fix them?  http://www.microsoft.com/genuine/diag/default.aspx?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, January 13, 2010 3:34 PM

All replies

  • Hello randy acabado,

    This sounds like the error given when a KMS Client is unable to connect to the KMS Server (KMS Clients must activate by connecting to a KMS server within the same lan or wan...this type of license is not sold to consumers and is designed for organizations to easily manage large numbers of Windows and Server installs).  If you have a KMS Client version of Windows, then you should contact your organization's network admin or IT Dept for assistance configuring the Client to connect to the organization's KMS Server

    Otherwise please download and run the Genuine Diagnostics tool (MGADiag.exe) at this link
    http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.


    Thank you,
    Darin MS
    Tuesday, January 12, 2010 11:24 PM
  • hello darin smith sm

    what do you mean KSM?  (KMS Clients must activate by connecting to a KMS server within the same lan or wan...this type of license is not sold to consumers and is designed for organizations to easily manage large numbers of Windows and Server installs). am using only 1 computer to install window xp pro... i activated my window before but after i format it and install it again i cant activate it and cant connect to your activation server

    my MGA diag

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8RXHY-7BH3P-9888Y
    Windows Product Key Hash: Y3OysXOWFKBLuoGvznsWmekHPsw=
    Windows Product ID: 76487-OEM-2227393-00496
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {2EBAF51D-A074-45CB-89E6-D5072749A52F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2EBAF51D-A074-45CB-89E6-D5072749A52F}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9888Y</PKey><PID>76487-OEM-2227393-00496</PID><PIDType>3</PIDType><SID>S-1-5-21-1659004503-1993962763-839522115</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>G31T-M7</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080014 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080731000000.000000+000</Date></BIOS><HWID>92C8353F0184E078</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A1D7:Elitegroup Computer Systems Co Ltd|13BAB:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Wednesday, January 13, 2010 12:47 AM
  • Hello randy acabado,

    I don't see anything in your mgadiag report that would explain why your computer would be having trouble connecting to the activation servers.

    Could you go to this web page and run the online diagnostic and let us know if it finds any problems, and if so what problems, and if so what did it say to fix them?  http://www.microsoft.com/genuine/diag/default.aspx?
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, January 13, 2010 3:34 PM
  • Hi Randy Acabado,

       Dan is correct, I too do not see anything to account for the Activation Connection issue. If the directions that Dan gave don't resolve the issue, would you try Activating by Phone and see if you can activate that way.

    Thank you,
    Darin mS
    Friday, January 15, 2010 9:41 PM