What is going on with Vista x64 Licensing RRS feed

  • Question

  • So all of a sudden, on 12th/13th June Vista suddenly stops working for (from what I can see on this forum) are dozens of people....
    Asking friends and 4 out of 12 have the same problem...

    And from checking this forum, I cannot see one thread that has actually been fixed?

    Come on guys...

    - TJ
    Saturday, June 13, 2009 4:42 PM


  • Hello Tonyjoyce,

    Thank you for visiting us over the weekend.  I noticed you have posted twice.  Your previous posting was located http://social.microsoft.com/Forums/en-US/genuinevista/thread/024cab8e-4c28-4e30-9254-f33fe5bc038e . The problem you experienced there was with Software Licensing Stopped issues. IF your still having problems re-run the MGA Diagnostic Tool and re-post us with the results.

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the “Windows” tab, and click the "Copy" button then “Paste” the report into a reply message in this thread.


    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/533151c9-adfa-4a73-9083-4df528dec3e4

    6)    In a reply post, paste the Diagnostic Report.


    Thank you,


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Monday, June 15, 2009 10:15 PM