I bought a new computer which came with Windows Vista. When I first started up the computer, Vista installed automatically not needing the disc that came with it and automatically registered itself online. After Vista was installed, I decided to go back to my previous version of Windows (XP) but found that most of the hardware and/or drivers are not compatible.
I re-installed Vista using the disc that came with the computer and I skipped the part where it asks for a product key because there is no sticker or anything which has it on. While looking at the System Info (Control Panel > System and Maintenance > System) I noticed it said "30 day(s) to activate. Activate Windows now" so I clicked on that and it asked for the product key. Because there was nothing to show what the product key is, I clicked on "Show me details for the error that requires this change" and this is what came up:
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The following information was found for this error:
Code:
0xC004C003
Description:
The activation server determined the specified product key is in use.
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I found my Product Key back but it still gives me the same error message when I type in and also when I try to change the product key it doesn´t work, and even trying to purchase a new product key didnt work even I really don´t want to do that. Could you please help me?
friendly greetings,
fismoluni
Diagnostic Report (1.7.0069.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010300.0.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {F84B192F-E110-4F50-A687-FCCC75C40EEC}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.071009-1548
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F84B192F-E110-4F50-A687-FCCC75C40EEC}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-4069894218-2113172752-3979591009</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7327</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>A7327MLN.10J</Version><SMBIOSVersion major="2" minor="5"/><Date>20070628000000.000000+000</Date></BIOS><HWID>01303507018400F8</HWID><UserLCID>1007</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
