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  • Question

  • am having a problem with my PC.any time i turn it on it tell me the copy of windows must be activated with Microsoft before you can log on.what should i do??????????????
    Sunday, January 31, 2010 7:42 PM

Answers

All replies

  •  Hello joelameck,

       
    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link
    http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    If you do not have access to the Start Button:

    1)    Login to Vista and click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to “Run” or “Save”, Select “Run”

    4)    When the program runs, click the “Continue” button, then click the “Copy” button.

    5)    Return to this thread http://social.microsoft.com/Forums/en-US/genuinevista/thread/535B7932-7EE9-4912-9B03-7E77E359EE4F.

    6)    In a reply post, paste the Diagnostic Report.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Thursday, February 4, 2010 7:43 PM
    Monday, February 1, 2010 9:46 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    Thursday, February 4, 2010 7:43 PM