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Sound Devices stopped working after windows crashed-recovered RRS feed

  • General discussion

  •  

    These are  marked in yellow question mark shape in device manager.

    Multimedia Controller
    PCI Slot 4 (PCI bus 1, device 3, function 1)
    PCI\VEN_109E&DEV_0878&SUBSYS_00000000&REV_11\4&2AF9ED5&0&19F0

    Multimedia Video Controller
    PCI Slot 4 (PCI bus 1, device 3, function 0)
    PCI\VEN_109E&DEV_036E&SUBSYS_00000000&REV_11\4&2AF9ED5&0&18F0

    What are those devices? How can I fix them?

     

    I have failed to update/roll back drivers. Although at a later stage I have reinstalled STAC97.sys file from Audio Driver folder of CD labelled "Intel Desktop Board: D845GLLY"
    I have restarted/rebooted, and run CHKDSK /F but sound is not recovering and my desktop always giving me blue screens, and most of allpilcations are ending up at not responding within hours. Where is the fault?

    Here is a detail diagnostic report:
    Sound Devices
    -------------
                Description: Modem #0 Line Playback (emulated)
     Default Sound Playback: Yes
     Default Voice Playback: No
                Hardware ID:
            Manufacturer ID: 1
                 Product ID: 81
                       Type: Emulated
                Driver Name:
             Driver Version:
          Driver Attributes:
                WHQL Logo'd:
              Date and Size:
                Other Files:
            Driver Provider:
             HW Accel Level: Full
                  Cap Flags: 0x0
        Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                   Registry: OK
          Sound Test Result: Failure at step 19 (User verification of
    software): HRESULT = 0x00000000 (error code)

                Description: SigmaTel Audio
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: PCI\VEN_8086&DEV_24C5&SUBSYS_03038086&REV_01
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: STAC97.sys
             Driver Version: 5.10.3686.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 8/11/2002 19:44:50, 179664 bytes
                Other Files:
            Driver Provider: SigmaTel
             HW Accel Level: Full
                  Cap Flags: 0xB5B
        Min/Max Sample Rate: 48000, 48000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                   Registry: OK
          Sound Test Result: Failure at step 19 (User verification of
    software): HRESULT = 0x00000000 (error code)

                Description: Logitech EasyCall Speakerphone
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: USB\Vid_046d&Pid_0a06&Rev_0004&MI_00
            Manufacturer ID: 65535
                 Product ID: 65535
                       Type: WDM
                Driver Name: usbaudio.sys
             Driver Version: 5.01.2600.2180 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 8/4/2004 00:07:56, 59264 bytes
                Other Files:
            Driver Provider: Microsoft
             HW Accel Level: Full
                  Cap Flags: 0xF5F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 0, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                   Registry: OK
          Sound Test Result: Failure at step 19 (User verification of
    software): HRESULT = 0x00000000 (error code)

    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Modem #0 Line Record (emulated)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name:
             Driver Version:
          Driver Attributes:
              Date and Size:
                  Cap Flags: 0x20
               Format Flags: 0x0

                Description: SigmaTel Audio
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: STAC97.sys
             Driver Version: 5.10.3686.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 8/11/2002 19:44:50, 179664 bytes
                  Cap Flags: 0x41
               Format Flags: 0xCC0

                Description: Logitech EasyCall Speakerphone
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: usbaudio.sys
             Driver Version: 5.01.2600.2180 (English)
          Driver Attributes: Final Retail
              Date and Size: 8/4/2004 00:07:56, 59264 bytes
                  Cap Flags: 0x41
               Format Flags: 0x444

    Please note uninstalling, reinstalling logitech Set Point lost green light signall and now I can't use this USB Speaker which is actually Logitech Easycall Desktop Receiver , too for wireless connection to keybaord and mouse. My Logitech mouse and speakers are working but Logitech Setpoint Screen is not appearing after clicking over Setpoint icons.


    Friday, August 29, 2008 2:18 PM

All replies

  •  

    Hello Thaqalqyn, 

    Thank you for your post!  Unfortunately I am not able to determine which forum or newsgroup is best suited for your question at hand.  Can you provide me a little more detail in regards to the product or technology you are inquiring about?

    It would be of great help if you could tell us what is the operating system you are using etc.

    Thanks & regards!


    Ashawani, Tier 2 Application Support Server and Tools Online Engineering Live Services Team
    Monday, October 6, 2008 11:38 AM