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Internet Connections Problems after Installing One Care on my Vista computer RRS feed

  • Question

  • I have had One Care on numerouse computers in my office. Several of us have lost our internet connection and have had to uninstall the software. However, now my computer will not connect to the internet to allow me to uninstall the software. Two of us have been using One Care since June 07 with no problems until the last 2 months. Our internet connections are fine, we have connected to other computers and was able to connect properly. When we reconnected to the computer with One Care on it, there was no connection available. We have successfully uninstalled One Care from several computers that have had major issues and they are now working properly. Is there any way I can uninstall One Care from my computer without having to be connected to the internet? I need help, because I really need my computer with my work. I have been unable to use it since early this morning when I first signed on. Any help would be greatly appreciated.

    Thanks

    Monday, April 14, 2008 8:01 PM

Answers

  •  
    Try with onecare removal tool
    OR

    You need to remove the OneCare manually.

    Create a Batch file and copy the following commands 

    msiexec /passive /x {D07A8E7E-D324-4945-BA8C-E532AD008FF3}

    msiexec /passive /x {52D28FE3-75BC-4096-98C6-206C7685BCD1}

    msiexec /passive /x {234B03CA-181B-45B9-A999-B5043936BDF6}

    msiexec /passive /x {4EF88AFC-E9C6-4429-87D1-C7649EF8073F}

    msiexec /passive /x {B1CC203E-BA39-49F8-8A4E-2483B1227C0F}

    msiexec /passive /x {12D3AF08-DDCB-48C9-A8C4-DBF28F0419EB}

    msiexec /passive /x {12D3AF08-DDCB-48C9-A8C4-DBF28F0419EB}

    msiexec /passive /x {716E0306-8318-4364-8B8F-0CC4E9376BAC}

    msiexec /passive /x {6513E869-647F-40FD-A55D-CFC92579B9BA}


    Or

    Download windows Installer cleanup KB290301

    You will need to install the Windows Installer Clean Up install to run the MSIZAP
    commands at the command prompt.
    (Be in the "c:\program files\windows installer clean up" folder)

    msizap !t {1C1B6919-00D6-4A9C-B993-1EF82F956530}
    msizap !t {3851147E-5A91-4469-BA4D-13FFFCC8A920}
    msizap !t {5660022E-F3F2-4126-8CC5-9726C47150EB}
    msizap !t {6513E869-647F-40FD-A55D-CFC92579B9BA}
    msizap !t {6ACD50A2-BCB3-4DC4-A04B-1AD0ADEF4B60}
    msizap !t {C544F99D-39EF-4E6D-95BE-4E41C1D8C4CB}
    msizap !t {D07A8E7E-D324-4945-BA8C-E532AD008FF3}

    Also here are some the registry keys to delete.
    hkcu\software\microsoft\winss
    hklm\software\microsoft\winss
    hkcu\software\microsoft\windows\current version\run (remove the OneCareUI entry on
    the right)

    hklm\system\currentcontrolset\services\mps
    hklm\system\currentcontrolset\services\mpfilter
    hklm\system\currentcontrolset\services\msfw
    hklm\system\currentcontrolset\services\msfwdrv
    hklm\system\currentcontrolset\services\msfwhlpr
    hklm\system\currentcontrolset\services\msfwsvc
    hklm\system\currentcontrolset\services\msmpsvc
    hklm\system\currentcontrolset\services\winss


    Thanks and regards
    Thousif Ahamed.

    Thousif
    Friday, December 26, 2008 6:34 PM