cancel renewal RRS feed


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  • To cancel auto - renwal please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90 
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Thursday, July 2, 2009 10:07 PM
  • At this point, you should not need to cancel auto-renewal as all subscriptions that are soon due to expire are getting a free 6 month extension. Later this year you will not be able to renew OneCare or purchase a new subscription.
    You are, however, welcome to contact support to confirm this. I will add that if you call to cancel now, they may cancel the subscription effective immediately.
    Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator
    Friday, July 3, 2009 12:18 AM