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External Hard Drive not recognized by OneCare Backup RRS feed

  • Question

  • Folks,

    Even though I have set up the external hard drive correctly via OneCare, when I actually start the back-up process via OneCare, it is still looking for a disk versus the external drive.  What should I do?

    Thanks
    Thursday, December 18, 2008 9:45 PM

Answers

  • Hello Crsandvik, if your backups originally were burned to CD or DVD you have to use the option to create a new full backup, then change the backup destination to your external drive.
    Jim
    Thursday, December 18, 2008 11:49 PM
    Moderator

All replies

  • Hello Crsandvik, if your backups originally were burned to CD or DVD you have to use the option to create a new full backup, then change the backup destination to your external drive.
    Jim
    Thursday, December 18, 2008 11:49 PM
    Moderator
  • You may need to reset your backup plan, but you should not have to.

     

    Open OneCare

    Click Change Settings

    backup tab

    Click Configure Backup

    Click change settings in the lower left

    Make sure that the first screen for Centralized Backup has "No Centralized backup" selected

    Click your PC on the left.

    Uncheck the selection for "Turn on backup for this PC."

    Click Next and save the revised plan.

     

    Go back to the backup tab, configure backup and click Change Settings in the lower left once again.

    Select your PC and click.

    Click Turn on backup

    Select the change location link and select the drive you want to use for backup

    Modify the schedule as desired for "When"

    Select the file types as desired for "What"

    Click next and save the revised plan with the new selection.

     
    -steve


    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Friday, December 19, 2008 3:11 PM
    Moderator