550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons. (to webmaster forum)


  • Sorry i'm posting in here, but for some reason i was not able to post to the webmaster forum :(



    I cant send email to hotmail/msn users from my own server.


     This is the mail system at host

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

                       The mail system

    <{removed email address}>: host[65.54.****.94] said: 550 SC-001 Mail
        rejected by Windows Live Hotmail for policy reasons. Reasons for rejection
        may be related to content with spam-like characteristics or IP/domain
        reputation problems. If you are not an email/network admin please contact
        your E-mail/Internet Service Provider for help. Email/network admins,
        please visit for email delivery information and
        support (in reply to MAIL FROM command)
    Reporting-MTA: dns;
    X-Postfix-Queue-ID: 214BB1ED4747
    X-Postfix-Sender: rfc822; {removed email address}
    Arrival-Date: Wed, **** Aug 2010 19:02:54 +0200 (CEST)

    Final-Recipient: rfc822; {removed email address}
    Action: failed
    Status: 5.0.0
    Remote-MTA: dns;
    Diagnostic-Code: smtp; 550 SC-001 Mail rejected by Windows Live Hotmail for
        policy reasons. Reasons for rejection may be related to content with
        spam-like characteristics or IP/domain reputation problems. If you are not
        an email/network admin please contact your E-mail/Internet Service Provider
        for help. Email/network admins, please visit for
        email delivery information and support

    I could easy do this 2-3 days ago, but suddently it just happend. Maybe because of my newsletter (like 1 each month tops)

    Is there a way to whitelist my host, or at least remove it from blacklist and tell me why ? :(

    I can easy recieve from hotmail so feel free to mail me at jk at

    UPDATE: I now have senderID + SPF and still it gets blocked :(

    Best regards
    Sunday, August 22, 2010 6:11 PM

All replies

  • This is the Windows Live Writer Forum; for topics pertaining to 'Windows Live Writer'. This forum is meant to be a resource for those who are looking for more information about Writer or want to start a discussion with the Writer team and other people using Writer.

    Unfortunately, you've submitted a query to the wrong forum; but perhaps you can find the right forum(s) here.

    Reference Link(s):

      For everything Windows LIVE [apps and services]

    » Hotmail / Live ID

    Hope this helps.
    Sunday, August 22, 2010 11:05 PM