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  • Question

  • Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-YPRX8-XHPCP-D4HBQ
    Windows Product Key Hash: U6faCITl/g7sjmIPHAc8uZVapkg=
    Windows Product ID: 55277-OEM-2147894-26501
    Windows Product ID Type: 3
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {74140D43-1E43-4FD9-AA25-BC3D97DB70FE}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Allowed
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Allowed
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{74140D43-1E43-4FD9-AA25-BC3D97DB70FE}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-D4HBQ</PKey><PID>55277-OEM-2147894-26501</PID><PIDType>3</PIDType><SID>S-1-5-21-790525478-789336058-682003330</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 2350</Model></SYSTEM><BIOS><Manufacturer>Mitac International</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20030324000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>507C3F5701842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Please tell me why I can't get the vista when I just bought this computer

    Wednesday, July 18, 2007 3:45 PM

Answers

  • Your MGA report indicates you are running a version of Windows XP.  Versions of Windows XP are not eligible for the Bonus Pack offer.

     

    To be eligible for BONUS PACK offers, the system you are using must meet the following requirements:

    • The system you are using must have been purchased in the United States with a genuine United States Microsoft® Windows® Vista® Ultimate, Microsoft Windows Vista Business, or Microsoft Windows® Vista Home Premium operating system or Microsoft Office® Professional 2007 or Microsoft Office Small Business 2007 pre-installed by an eligible system builder.
    • The BONUS PACK promotion is only open to computer systems purchased from system builder channels and excludes systems purchased from major computer manufacturers (OEMs), or those purchased as part of a volume license agreement.
    • BONUS PACK offers can only be redeemed from within the United States.
    • The system you are using must have been purchased or activated within the promotion period, and the BONUS PACK offers must be redeemed by a specific date. Please see the terms and conditions for more information: http://localpcbuilder.com/buylocal_terms.aspx

    For a list of eligible products and a full list of terms and conditions relevant to validation of your system purchase, please see: http://localpcbuilder.com/buylocal_eligible.aspx


    Wednesday, July 18, 2007 3:51 PM
    Moderator