Outlook Fields vs CRM fields - syncing Contact Categories (CRM2011) RRS feed

  • Question

  • Do Contact categories not sync between Outlook and CRM OOB - can anybody tell me how to make this work?  It kind of seems like that is a primary way for users to classify CRM contacts, but I can't seem to figure out how to get them to sync.  Furthermore, Contact Categories OOB are N:1; it seems like a contact should be able to have multiple categories.
    Tuesday, February 15, 2011 4:36 PM