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VLK blocked....help please RRS feed

  • Question

  • my computer was given to me as a gift and i keep getting the software "counterfeiting message". there is not a COA sticker on it, but it looks like there was at one time. so im not sure what to do. im using XP HOME that came with the computer.



    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23764
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: e4e88ab4-d173-4f5b-a6be-1dfe2a211351
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-138-80041003
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>e4e88ab4-d173-4f5b-a6be-1dfe2a211351</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23764</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-1060284298-1708537768</SID><SYSTEM/><BIOS/><HWID>034030BF01846E4B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>  

    Wednesday, April 4, 2007 11:05 PM

Answers

  • Hi dfs4614,

     

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VLk editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

     

    It's unfortunate that your gift has a non-Genuine version of Windows installed on it. My only suggestion to make your Windows Genuine would be to click on the blue star in the system tray and follow the directions to purchase a WGA Kit.

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Wednesday, April 4, 2007 11:28 PM
  • Dfs4614,

    If you have a full retail license for XP home that is not currently installed on any other computer, installing it on the computer with the nongenuine installation of XP Pro will solve the problem.

    For technological reasons, when the installed XP is Pro and you want to install XP Home, it is necessary to do a clean installation of XP Home.  Have a look at this tutorial:  http://www.michaelstevenstech.com/cleanxpinstall.html

    A clean installation will destroy all data on the hard disk, so backup and offload any data you want to save.

    Thursday, April 5, 2007 1:56 AM

All replies

  • Hi dfs4614,

     

    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 8), and that installation was done with a now-blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    As a rule, VLk editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

     

    It's unfortunate that your gift has a non-Genuine version of Windows installed on it. My only suggestion to make your Windows Genuine would be to click on the blue star in the system tray and follow the directions to purchase a WGA Kit.

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Wednesday, April 4, 2007 11:28 PM
  • i do own a copy of WIN XP HOME. will installing it fix the problem or do i have to buy the kit?
    i was hoping the problem could be fixed without having to installing it.
    Wednesday, April 4, 2007 11:36 PM
  • Dfs4614,

    If you have a full retail license for XP home that is not currently installed on any other computer, installing it on the computer with the nongenuine installation of XP Pro will solve the problem.

    For technological reasons, when the installed XP is Pro and you want to install XP Home, it is necessary to do a clean installation of XP Home.  Have a look at this tutorial:  http://www.michaelstevenstech.com/cleanxpinstall.html

    A clean installation will destroy all data on the hard disk, so backup and offload any data you want to save.

    Thursday, April 5, 2007 1:56 AM