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I can not get my computer to take any new microsoft material, i have windows xp, but i don;t have the license number, what do yo RRS feed

  • Question

  •  Please help I am disabled and can't afford to pay twice for something I should have already.

     

                     sincerely Cat crafton

    Saturday, October 14, 2006 9:23 PM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Sunday, October 15, 2006 2:06 AM
    Moderator