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Problem with Validation after reinstall RRS feed

  • Question

  • A couple of days ago we had a power surge and my main HDD died, upon purchasing a new one and reinstalling XP my product key is apparently unverified, i'm sure this is due to the different hardware on the computers, i ran the Diagnostic tool, and hope somebody can help me fix this.

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Detailed Status: N/A
    Windows Product Key: *****-*****-QYQR8-24PPB-W8PDT
    Windows Product Key Hash: 4Jyu+H69GKz/nWhSZYL3vjcsgX8=
    Windows Product ID: 76477-OEM-2111907-00126
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: 78e4637e-e642-499e-bef3-15050f4b32d4
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 1
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>78e4637e-e642-499e-bef3-15050f4b32d4</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-W8PDT</PKey><PID>76477-OEM-2111907-00126</PID><PIDType>2</PIDType><SID>S-1-5-21-1202660629-1343024091-725345543</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>M848A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>07.00T</Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>CB4E3F3F0184A06B</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 


    Sunday, May 20, 2007 4:52 PM

Answers

  • Smouse:

     

    Have you done the online diagnostics test? www.microsoft.com/genuine/diag - this is an automated test that has solution tests available specifically for your scenario Smile (OEMSLP License types in Non-Activated states).

     

    -phil

    Wednesday, May 23, 2007 10:58 PM

All replies

  • Smouse,

    What is the brand name and model number of your computer?

    Also, please look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Monday, May 21, 2007 3:42 PM
  • Smouse:

     

    Have you done the online diagnostics test? www.microsoft.com/genuine/diag - this is an automated test that has solution tests available specifically for your scenario Smile (OEMSLP License types in Non-Activated states).

     

    -phil

    Wednesday, May 23, 2007 10:58 PM