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Windows Validation....In-valid Key RRS feed

  • Question

  • I have an Acer desktop that had Vista Home Premium pre-installed on it. Its product key, of course, is listed on the side of the PC. Due to errors with the PC and no recovery discs....I used the Anytime Upgrade CD to re-install Home Premium. Windows activation is now saying that my product key is in-valid. Can someone tell why this is occurring? Is it because I used the Anytime Upgrade CD. I thought it would not matter considering I have the Windows Product Key that came with the computer. I have already sent a message to Acer since this website recommends to do so. Any information you guys can give will be GREATLY appreciated, as I have a huge amount of school work to do by the end of the week. Thanks in advance.



    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-4XHJM-TG3JH-8QX9J
    Windows Product Key Hash: /CMd8stmZVNdRbzqHT7NiHVp7f4=
    Windows Product ID: 89578-OEM-7217281-22406
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {1282E969-9E23-4B40-B629-FF8BDEA243C9}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1282E969-9E23-4B40-B629-FF8BDEA243C9}</UGUID><Version>1.7.0069.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8QX9J</PKey><PID>89578-OEM-7217281-22406</PID><PIDType>8</PIDType><SID>S-1-5-21-1446536135-2065913363-3976035910</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire T180</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>R01-B4</Version><SMBIOSVersion major="2" minor="3"/><Date>20070427000000.000000+000</Date></BIOS><HWID>27313507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002


    Monday, March 17, 2008 5:43 AM

Answers

  • The Windows Vista Anytime Upgrade disc was meant for upgrading from one edition of Vista to another edition.  It requires a "retail product key" and is not valid with an OEM product key (affixed to your computer).  It was not meant to be used for a clean install of Windows Vista unless you have purchased a "full retail product key".

     

    In order to solve your problem, you have two choices:

     

    1. Order Acer's Recovery Media to reinstall Acer's OEM Windows Vista: https://secure3.tx.acer.com/RCD/Main.aspx

     

    or

     

    2. Purchase a "full retail license" for Windows Vista Home Premium Edition and then update the product key.

     

    How to purchase Windows Vista Premium Edition (Full Version): http://www.windowsmarketplace.com/details.aspx?view=info&itemid=3335824

     

    Update Your Product Key in Windows Vista: http://www.microsoft.com/genuine/selfhelp/VistaPkuinst.aspx

     

    The least expensive option, of course, is to order the Acer Recovery Media.

     

    Monday, March 17, 2008 2:00 PM
    Moderator