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error 0x8004fe22 appears stating Windows is not genuine, error 0x81000019

Question
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Hi. I am having multiple errors appear.
Including:
1. error 0x80004fe22 - stating Windows is not genuine.2. error 0x81000019 - could not create shadow copy......
other errors are also appearing but these are the ones I think need to be addressed forst because I can't backup and restore at the moment.
I have been redirected here from the Windows Genuine Advantage Forum: http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/33f2b5e7-90b9-46ec-b8ed-f15d45b247ba. Noel directed me here (I hope this is the right place!)
I cannot restore and backup and so have been reluctant to do too much without assistance as I am very much a novice.
ANY assistance would be Greatly appreciated! Thank you in anticipation :) (some information follows)
I have just re-tried "slui.exe 4" but it did not run. I have been told this does not run on pre-installed windows so can ignore this.
Using the "MGADiag" tool I downloaded ...here is the diagnostic report from yesterday (17.1.11):
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A30D0677-F143-4A45-9492-683D6772AAAC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A30D0677-F143-4A45-9492-683D6772AAAC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-3791194982-4149854106-2362174450</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>N73JQ</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>N73JQ.206</Version><SMBIOSVersion major="2" minor="6"/><Date>20101012000000.000000+000</Date></BIOS><HWID>B8A93907018400FE</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>1B6037E42984F78</Val><Hash>H8pRlvCTj6VMSoaxIHesmD3CX8k=</Hash><Pid>81607-956-2695956-64571</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text.
Error: 0x8002801D
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:11:2012 10:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80040155
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAQABAAEAAQABAAAABAABAAEAonYmrHY5ynscQdT4yKRalf7Ncnk0mr7nJPt2Vg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC _ASUS_ Notebook
FACP _ASUS_ Notebook
DBGP _ASUS_ Notebook
HPET _ASUS_ Notebook
MCFG _ASUS_ Notebook
ECDT _ASUS_ Notebook
SLIC _ASUS_ Notebook
SSDT PmRef CpuPm
DMAR INTEL CP_FIELDWednesday, January 18, 2012 1:46 AM
Answers
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You seem to be lost. You appear to have been here and the answers forum then back here. You seen to have gone everywhere except where Noel has directed you.
Repeated here. just click on the appropriate link.
WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Your post in the answers thread is here:
- Edited by george1009Editor Wednesday, January 18, 2012 2:32 AM
- Marked as answer by Darin Smith MS Thursday, January 19, 2012 12:41 AM
Wednesday, January 18, 2012 2:26 AMAnswerer
All replies
-
You seem to be lost. You appear to have been here and the answers forum then back here. You seen to have gone everywhere except where Noel has directed you.
Repeated here. just click on the appropriate link.
WGA Support can be found here-North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
Outside North America:
http://support.microsoft.com/contactus/?ws=support#tab0
Your post in the answers thread is here:
- Edited by george1009Editor Wednesday, January 18, 2012 2:32 AM
- Marked as answer by Darin Smith MS Thursday, January 19, 2012 12:41 AM
Wednesday, January 18, 2012 2:26 AMAnswerer -
poor me! And sorry! I am lost! When I go to that link I'm not sure where I am meant to post! I will try again thank you!
Saturday, January 21, 2012 6:04 AM