Dear Customer Service,
I just did my first Windows 7 Pro installation on a notebook that had legitimate XP running (installed by the manufacturer). I did a Custom Installation erasing all the partitions and installing from clean. The notebook has the Windows XP sticker underneat
but when I input the key it does not accep it. Please help!
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {33F93FFD-E7FF-483F-937C-4BA1166C8403}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{33F93FFD-E7FF-483F-937C-4BA1166C8403}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1391007265-3994606133-1957263242</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>MM061 </Model></SYSTEM><BIOS><Manufacturer>Dell
Inc.</Manufacturer><Version>A17</Version><SMBIOSVersion major="2" minor="4"/><Date>20070613000000.000000+000</Date></BIOS><HWID>545D3007018400EE</HWID><UserLCID>0C0A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora
estándar de Argentina(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M07
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office Standard Edition 2003</Name><Ver>11</Ver><Val>90CF621E8EFD862</Val><Hash>mtR4w4CeucDHR+j/1iNu4+sIWhg=</Hash><Pid>70141-049-5727833-56181</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Versión del Servicio de licencias de software: 6.1.7601.17514
Nombre: Windows(R) 7, Professional edition
Descripción: Windows Operating System - Windows(R) 7, OEM_SLP channel
Id. de activación: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Id. de aplicación: 55c92734-d682-4d71-983e-d6ec3f16059f
PID extendido: 00371-00178-926-700524-02-3082-7600.0000-3662012
Id. de instalación: 011186665965875951236926907312795542774362921066515983
URL del certificado de procesador: http://go.microsoft.com/fwlink/?LinkID=88338
URL del certificado de maquina: http://go.microsoft.com/fwlink/?LinkID=88339
URL de la licencia de uso: http://go.microsoft.com/fwlink/?LinkID=88341
URL del certificado de clave de producto: http://go.microsoft.com/fwlink/?LinkID=88340
Clave de producto parcial: 733WD
Estado de la licencia: período de gracia inicial
Tiempo restante: 40260 minuto(s) (27 día(s))
Recuento de rearmado de Windows restante: 4
Hora de confianza: 02/01/2013 22:32:40
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAEAAwABAAIAAAACAAAAAgABAAEAnJ9Cx3pV6k42dozQqKg0nxzajBSDSriVlAD0SA==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M07
FACP DELL M07
HPET DELL M07
BOOT DELL M07
MCFG DELL M07
SLIC DELL M07
SSDT PmRef CpuPm
