Can't call any numbers starting with "#" in Communicator 2.0
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Hi,
Firstly thanks for replying Jeff, i really appreciate it very much, reason for needing to dial a "#" in front is because i am using Microsoft OCS 2007 in RCC mode and hence i have to integrate and make it work with Broadsoft which is a IP Centrex service that my company had subscribe to with the local telco provider.
The feature access codes provided meant that we have dial something like *95 to turn on the call-forwarding service and then dial #95 if we need to turn the call-forwarding service off and thus my users really need to be able to dial a # in front if they wants to use all the features provided by Broadsoft. Currently they can dial any numbers beginning with # using their deskphone as it won't works on their Communicator 2.0, but i really don't see this as a long term solution to my problem. Do you know why Microsoft don't allows users to dial a # in front of any digit strings inside Communicator 2.0 ?? Is this a bug or a oversight from them or do i need to configure a dial-plan somewhere in order to do this ?? And why do dialing a * in front works in Communicator but dialing a # in front don't, what is the difference between both and why do Communicator treats both so differently, or does the Communicator software have some kinda digit-string checking mechanism in-built inside ?? I really needs some englightenment here from Microsoft people...
Another significant thing to note is that my company do not have a Mediation Server installed at this point of time as we are only using Microsoft OCS 2007 in RCC mode and RCC mode do not need a Mediation Server in order to work properly right ?? Please do correct me if i am wrong...
By the way, i have already normalize all my numbers into the E.164 format (+6512345678) and everythings are working fine now. Thanks for the advice though and sorry for my ramblings...
