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Audio problem with Vista RRS feed

  • Question

  • Hi there!

     

    I've tested CXP Client 4 on two laptops with clean Vista installed. A test on the microphone (Settings->Audio/Video->Test Audio) revealed CXP Client is not processing the microphone audio properly. Whenever I run the audio test for the mic, a distorted sound. Apparently this happens to both laptops.

     

    However, other video/audio sources (e.g. from Windows XP client) can be heard propoerly with no distortion.

     

    Can you let me know if Conference XP Client 4 is really compatible with Vista? As far as I know, video in/out works but not audio going out from the mic. 

    Friday, October 12, 2007 7:34 AM

Answers

  • On my Vista laptop I found that the audio with the default format was somewhat choppy.  In my case it got better when I did this: 

    -turn on 'test audio' 

    -click advanced settings

    -uncheck enable audio compression

    -find a format that sounds better (I picked 16 bit, mono, 22khz)

    -check enable audio compression, click Close

     

    Fred

     

     

    Tuesday, October 16, 2007 6:58 PM
    Moderator