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adding users from another domain causes errors

    Question

  • At some point I was able to add users from another domain. I had previously added myself but when I couldn't add other users I removed myself with the idea that I would be able to at least re-add myself to see where I went wrong but I get the following error.

     An error occured when adding this account

    My HPC server head and systems are on one domain and the users are on another domain. I updated to the latest release but am not sure that this was the cause of the issue. Is there any way to get more descriptive error messages for this error?

    Wednesday, April 6, 2016 1:54 PM

Answers

  • Answered my own question, hopefully this helps somebody.

    The problem is that the user that tried to add the other users didn't have cross domain trusts, I think. I granted a user from the domain I wanted to add from to the administrators group on the hpc server head box. Once done I had that same user log into that box. From there he was able to create new hpc users and administrators without any issue.

    • Marked as answer by Albert Hook Wednesday, April 6, 2016 9:02 PM
    Wednesday, April 6, 2016 9:02 PM