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Recognizing an authorized electronic supplier of genuine Microsoft software RRS feed

  • Question

  • This is the Microsoft licensing condition for proof:

    "For downloads from Microsoft or an authorized reseller, the proof of license is “the genuine Microsoft product key … you received with your purchase, and your proof of purchase from an authorized electronic supplier of genuine Microsoft software.”

    How do I know a seller is an authorized electronic supplier of genuine Microsoft software - is there a list? Does the Pinpoint site guarantee authority for listed sellers, for example? It seems to me that the mere display of an "authorized electronic supplier", or "Microsoft Reseller", or "Microsoft Certified Reseller" icon on a sales page is neither here nor there, anyone can put up such a display.

    I emailed MPN Solve and got a reply worthy of a Kafka novel: "We apologize for any inconvenience this may have caused.  We understand you would like to validate if the Partner Organization who has listed their profile on our Pinpoint website.  You wanted to validate that this Partner is selling Genuine Microsoft Software.  For securities purposes we are unable to process your request, as you are not associated to the Partner Organization".

    So, I'll bring the question here and hope for something more helpful from anyone who's an appropriate Microsoft employee. What I'd very much like to avoid is uninformed guesswork from Joe Public because I'd like to be able to rely on what I'm told.

    Tuesday, November 13, 2012 12:02 PM

Answers

All replies

  • As far as I am aware, No-one apart from MS, Dell, and HP are authorized to sell Windows by download.

    If you post a link to the site that concerns you, I can do some detective work.

    Please note - I am not a Microsoft employee or contractor, so there's a limit to what I can do, and anything I do say is my own opinion, and not anny form of official statement!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, November 13, 2012 12:19 PM
    Moderator
  • Thank you Noel. This is the enquiry I put to Microsoft. I've asked Microsoft's online helpdesk, their UK sales team and their US MPN Solve email address and - well, you can see the meaningless not to mention illiterate response I had from the last of those.

    "Please confirm that https://completesoftwarecenter.com/ is a Microsoft Certified Partner selling Genuine Microsoft Software as indicated on the Microsoft Pinpoint site at http://pinpoint.microsoft.com/en-US/PartnerDetails.aspx?PartnerId=4298727572 and that the downloaded products and keys are legally recognized by Microsoft as valid licensing".

    As you can see from their site they claim to be Microsoft Resellers and they're listed on the official Microsoft Pinpoint site as Microsoft Resellers. What I'm seeking is confirmation that what they sell is going to remain genuine.

    I'd happily buy Volume Licensing if it actually discounted unit prices from, for example, Amazon, but the two quotes I've had (from Silver and Gold associates) for OS + Office Pro per desk are £777 and £955. Amazon want far less. Without a volume discount of some sort I'm just going to feel ripped off and annoyed.


    Tuesday, November 13, 2012 1:12 PM
  • The chances of it being genuine are vanishingly small....

    http://who.is/whois/completesoftwarecenter.com

    http://pinpoint.microsoft.com/en-US/PartnerDetails.aspx?PartnerId=4298727572&LocId=282716226019476&CurrentTab=2

    shows that the site hs only been in existence since July

    The DNS results show that the servers also serve many other dubious sites.

    The site itself is a clone of a number of others that I've been to

    as for the site's claims...

    Note that they aren't selling Windows 8 yet (no cracks work so far, as far as I know)

    The prices are silly :)

    Nowhere can I find  a real snailmail address - note also that one of the reviews on pinpoint states that teh phone is voicemail only.

    The address in their 'contact us' page is

    30 7th Ave suite 300
    New York, New York, 10001

     - which doesn't exist, according to Google Maps. The nearest I can find appears to be https://maps.google.co.uk/maps/place?ftid=0x89c25996012638c1:0xae681167992bef29&q=30+7th+Ave+suite+300+new+york+10001&hl=en&ved=0CA0Q-gswAA&sa=X&ei=9UyiUP7uNYSsiAb04YGoAQ

    In summary - AVOID LIKE THE PLAGUE!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, November 13, 2012 1:40 PM
    Moderator
  • I'd happily buy Volume Licensing if it actually discounted unit prices from, for example, Amazon, but the two quotes I've had (from Silver and Gold associates) for OS + Office Pro per desk are £777 and £955. Amazon want far less. Without a volume discount of some sort I'm just going to feel ripped off and annoyed.


    You should note that Volume licenses for Windows are all Upgrades - and require first that a full license for a Professional edtion of Windows be valid on the machines in question.

    The best discount therefore becomes purchasing the machine with an OEM license pre-installed.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Tuesday, November 13, 2012 1:44 PM
    Moderator
  • You should note that Volume licenses for Windows are all Upgrades - and require first that a full license for a Professional edtion of Windows be valid on the machines in question.

    The best discount therefore becomes purchasing the machine with an OEM license pre-installed.

    I need the licenses for virtual deployment. At best, the Professional edition of Windows supplied OEM will cover the main boot operating system. The majority of the expense is Office Pro and that doesn't come OEM as far as I'm aware.

    So - in your experience, how does one go about buying a volume license of those products at less than the cost of buying unit licenses from a retailer like Amazon? Because I can't get within a factor of two of the unit price and I'm quite simply puzzled at how to proceed. I want the Genuine Advantages but I don't know how to get it at a realistic cost.

    Tuesday, November 13, 2012 1:59 PM
  • Ah - virtual machines have different rules :)

    You need to talk to a licensing specialist direct, rather than an end-user like me.

    PinPoint should be able to find one around your area - with a real address and a better history.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, November 13, 2012 2:20 PM
    Moderator
  • Ah - virtual machines have different rules :)

    You need to talk to a licensing specialist direct, rather than an end-user like me.

    PinPoint should be able to find one around your area - with a real address and a better history.

    That's what I've done, and the resellers I'm passed on to see me coming and take me for a total fool. It's like watching very fat pigs competing at a trough. The customer (or "food") is not a consideration in their frenzied gorging.

    Microsoft undoubtedly know what they're doing, it's their field after all. I don't know what I'm doing because I've not done it before, and yet I need between three to six hundred commercial licences over the next twelve months. I absolutely refuse to hand of the order of fifty thousand pound overcharge to a player in the middle who adds no value whatsoever to my business.

    You say "no-one apart from MS, Dell, and HP are authorized to sell Windows by download". I'll happily buy direct from Microsoft and I've looked very hard for a way to do that. Do you know where I can find a Microsoft shop which will sell me these volume licences and several Server 2008 R2 with, say, 50 CALs each? or, as I suspect, do such shops not exist.

    Tuesday, November 13, 2012 2:32 PM
  • Unless we're talking thousands of machines, then MS is the wrong place to be speaking to - you need a licensing specialist reseller....

    Pinpoint gives.... http://pinpoint.microsoft.com/en-GB/companies/search?fs=100010

    numbers 7 and 9 look to be local to you (Chippenham and Stonehouse) give them a call and see what solutions they come up with.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, November 13, 2012 4:40 PM
    Moderator