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MS CRM 2013 Workflow remains in waiting status RRS feed

  • Question

  • We have a workflow in which we are checking for condition

    Wait until task status is completed

    But actually the related task status is cancelled so the workflow goes into Waiting status and never comes out of Waiting status.

    CRM should get out of the wait condition automatically, why it is not?

    Thanks in advance.

    Friday, September 19, 2014 4:55 PM

Answers

  • You are right. CRM should have this option for the workflows, but for now it is not available. You may tell MS about this requirement. You could have two workarounds for this issue:

    1- Put a time wait condition to check (for example one weeks), and then finish the workflow.

    2- In your wait condition add all future status of the entity (such as cancelled, completed ...), and then check the status with a check condition step.


    Persian Dynamics CRM Community | انجمن متخصصان فارسی زبان

    Friday, September 19, 2014 6:38 PM
    Moderator

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