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CRM Reports NOT SHOWN after Importing Organization to a New Server RRS feed

  • Question

  • Hello people

    After importing my organization "SIG" from "CRM 2011 Server 1" to "CRM 2011 2", the users (Gloria and TL)  can not see the reports out of the box.

    Test:

    -->It is not IE: The reports are shown with various users and administrator.

    -->The users (Gloria and TL) are in the Group: ReportingGroup;

    -->If I test (Gloria y TL) pointing to CRM 2011 Server 1(old) : Reports are shown.

    -->If I test (Gloria y TL) pointing to CRM 2011 Server 2(new) : Reports are NOT shown.

    THANKS for your kind answer.


    Roxana Cevallos Q. -PARTNER-

    Tuesday, February 25, 2014 3:36 PM

Answers

  • Hello people.

    When importing the organization the first time, it wall called 'Desarrollo'. The second time I exported the organization it was called 'SIG'.

    As the user were disabled in the first organization, this affected to the second organization in its reports.

    To realize this error I used the TOol: Diagnostic Tool of CRM provided by Microsoft.

    At the end:

    Enable the users in the first organization imported (main organization), then you will see the reports OOB of the users in all organizations.


    Roxana Cevallos Q. -PARTNER-

    Tuesday, March 4, 2014 10:50 PM