CRM Reports NOT SHOWN after Importing Organization to a New Server RRS feed

  • Question

  • Hello people

    After importing my organization "SIG" from "CRM 2011 Server 1" to "CRM 2011 2", the users (Gloria and TL)  can not see the reports out of the box.


    -->It is not IE: The reports are shown with various users and administrator.

    -->The users (Gloria and TL) are in the Group: ReportingGroup;

    -->If I test (Gloria y TL) pointing to CRM 2011 Server 1(old) : Reports are shown.

    -->If I test (Gloria y TL) pointing to CRM 2011 Server 2(new) : Reports are NOT shown.

    THANKS for your kind answer.

    Roxana Cevallos Q. -PARTNER-

    Tuesday, February 25, 2014 3:36 PM


  • Hello people.

    When importing the organization the first time, it wall called 'Desarrollo'. The second time I exported the organization it was called 'SIG'.

    As the user were disabled in the first organization, this affected to the second organization in its reports.

    To realize this error I used the TOol: Diagnostic Tool of CRM provided by Microsoft.

    At the end:

    Enable the users in the first organization imported (main organization), then you will see the reports OOB of the users in all organizations.

    Roxana Cevallos Q. -PARTNER-

    Tuesday, March 4, 2014 10:50 PM