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My Windows 7 suddenly states that it is not genuine. Report attached. RRS feed

  • Question

  • I tried to use the Windows Validation and it will not work. I am assuming that it won't work because I am connected to a local internet access at my job. I can't reactivate the software because I do not have the activation code. Please help.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85882
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {4E0B7D47-0A77-4F22-BBD5-399ACFA961BA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16384], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4E0B7D47-0A77-4F22-BBD5-399ACFA961BA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85882</PID><PIDType>5</PIDType><SID>S-1-5-21-3150319903-1129490913-1029363729</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2356G39</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>G7ET63WW (2.05 )</Version><SMBIOSVersion major="2" minor="7"/><Date>20121112000000.000000+000</Date></BIOS><HWID>83E00C00018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-000000-00-1042-7601.0000-0462014
    Installation ID: 014502287566293976485624236894403861011313685342770401
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3MBMV
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 5
    Trusted time: 5/8/2014 1:47:39 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004F022
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:8:2014 13:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAAAAwABAAEAAAACAAAAAQABAAEAln3GTG4y4Z4cL/wcqsdqS/xFUAyWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC LENOVO TP-G7   
      FACP LENOVO TP-G7   
      HPET LENOVO TP-G7   
      MCFG LENOVO TP-G7   
      SLIC DELL   QA09   
      TCPA PTL LENOVO
      SSDT LENOVO TP-SSDT2
      SSDT LENOVO TP-SSDT2
      SSDT LENOVO TP-SSDT2
      ECDT LENOVO TP-G7   
      FPDT LENOVO TP-G7   
      ASF! LENOVO TP-G7   
      UEFI LENOVO TP-G7   
      UEFI LENOVO TP-G7   
      POAT LENOVO TP-G7   
      SSDT LENOVO TP-SSDT2
      SSDT LENOVO TP-SSDT2
      UEFI LENOVO TP-G7   
      DBG2 LENOVO TP-G7   

    Thursday, May 8, 2014 8:52 PM

Answers

  • The installed Key is the Default Key for Windows 7 Ultimate - which can never be legally activated.

    Windows has discovered an Activation Exploit that attempts to bypass activation and validation requirements.

    This machine looks to me as if it was shipped with Windows 8 installed - for which version and edition of Windows is it licensed according to any COA sticker/Windows 8 sticker on the case or inside the battery compartment??

    IF - and only if - the COA sticker is for Windows 7 Ultimate, then post back for instructions - otherwise, you will need to reformat and reinstall using genuine media and Key


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, May 8, 2014 10:42 PM
    Moderator