I need your help!!! I upgraded to Vista Ultimate last March. After replacing my harddisk in my GATEWAY MX8711 I had to call your product support team to get a new Product ID since the one I had purchased did not work. Now after an automatic update to Ultimate I find that it is telling me my Windows has an unauthorized change and may be counterfeit. I tried the work arounds posted on other sites including resoring to last known operating date prior to download of updates and implementing chkdsk. No success. I have went through the validation process and received the error code 0x80080250. I then ran the diagnostics with the following results (I note my product ID is NOT the same as that provided to me previously):
Diagnostic Report (1.7.0066.0):
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WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c2fa
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-7QVPB-7M8XG-G6FT9
Windows Product Key Hash: DqyL85Qc+pZGSYq8qELEPpfVT+U=
Windows Product ID: 89580-006-3563121-71053
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010100.0.0.001
CSVLK Server: N/A
CSVLK PID: N/A
ID: {425F4A37-2099-4DB2-AD4D-AA5B353C5B0F}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070828-1515
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\INTERN~1\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{425F4A37-2099-4DB2-AD4D-AA5B353C5B0F}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6FT9</PKey><PID>89580-006-3563121-71053</PID><PIDType>5</PIDType><SID>S-1-5-21-4027905982-1056925134-423566178</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>MX8711 </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>72.11 </Version><SMBIOSVersion major="2" minor="4"/><Date>20061128000000.000000+000</Date></BIOS><HWID>22903C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8C3C81C75F1FECE</Val><Hash>xlvHVSdK76gVceVeTx7MYvqdqqo=</Hash><Pid>81599-871-2615142-65488</Pid><PidType>1</PidType></Product><Product GUID="{91120000-003A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Standard 2007</Name><Ver>12</Ver><Val>378DB72DD28A6CE</Val><Hash>37NJdAgoUdT0S3RDtph4bXi62CA=</Hash><Pid>84888-871-0151941-63958</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>8AE9734B6E24ECE</Val><Hash>3su0pEsWf3Cj1bZO9NUNU72kt9M=</Hash><Pid>84890-871-0379504-63942</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
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