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Office Validation RRS feed

  • Question

  • my company is participating in the MS HUP and i have purchese the product and i have been given the key but these are the problem i'm experiencing?
    No Office products eligible for validation were found on this computer. This may be due to one of the following:
    • The version of Office installed on this computer is earlier than Office XP.
    • There are currently no Office applications installed on this computer.
    • The version of Office you are using is hosted on another computer or a terminal server. Read more about this in the FAQ.

    After going the FAQ i realised the version of Office is hosted on another computer or a terminal server? what should i do?
    I bought a refurbished desktop can i qualfy for the genuine advantage? what is happening?

    Thursday, October 8, 2009 10:13 PM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 8:26 PM
    Thursday, October 15, 2009 8:26 PM

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post. 

    Thank you!


    Carey Frisch
    Friday, October 9, 2009 1:39 AM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 15, 2009 8:26 PM
    Thursday, October 15, 2009 8:26 PM