Other account is blocked and can only send access code to foreign address RRS feed

  • Question

  • I have two accounts with you, I'm writing from one but my other is blocked. When I go through the process its asks do I have a code to access it and when I say no it say would I like to send a code to an address with a drop down menu. In the drop down menu I can ONLY choose an account that I don't own. And since I don't much fancy sending the access code to my account to someone I don't know can you fix this for me?

    The account that is blocked is magumbobear@hotmail.com

    The only address I can send the access code to is cu*****@hotmail.com who I'm guessing is the guy that hacked my account.

    Please sort this URGENTLY!! I have information on my account regarding things coming up soon that need paying for otherwise I'll lose the money I've already put in

    Paul Ormerod

    Monday, April 23, 2012 10:56 PM