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Other account is blocked and can only send access code to foreign address RRS feed

  • Question

  • I have two accounts with you, I'm writing from one but my other is blocked. When I go through the process its asks do I have a code to access it and when I say no it say would I like to send a code to an address with a drop down menu. In the drop down menu I can ONLY choose an account that I don't own. And since I don't much fancy sending the access code to my account to someone I don't know can you fix this for me?

    The account that is blocked is magumbobear@hotmail.com

    The only address I can send the access code to is cu*****@hotmail.com who I'm guessing is the guy that hacked my account.

    Please sort this URGENTLY!! I have information on my account regarding things coming up soon that need paying for otherwise I'll lose the money I've already put in

    Cheers
    Paul Ormerod

    Monday, April 23, 2012 10:56 PM