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error: "At least one recipient does not have an e-mail address or is marked as do not allow email" RRS feed

  • Question

  • I get an error when trying to send an email to a contact group as the recipient.  I am sending an email on behalf of a queue e-mail address: "At least one recipient does not have an e-mail address or is marked as do not allow email"

    But I already checked that my contacts under the contact group have valid emails and also ensure they are "allowed to receive e-mails".  What else maybe mysteriously triggering this error? 

    I am using MS dynamics crm 2011.  what else can be tiggering this error msg?

    -david

    Tuesday, November 12, 2013 8:17 PM

All replies

  • Hi Please try looking at Leads with same email address as recipient.
    Thursday, November 14, 2013 1:44 AM