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*HELP.... RRS feed

  • Question

  • So I have a blue screen when I try to load up windows normally. I was able to get into safe mode and rolled back some drivers that had errors. then i tried to go back into windows normally and i still get a blue screen...

     

     

    So I tried backing up from a dvd in safe mode with networking but it stops me after trying to run and says "Restore cannot start" and then something about not being able to connect to the windows one care service.

     

    what do i do...

    Saturday, August 16, 2008 11:54 PM

Answers

  • One Care cannot help with this issue. One Care backups only contain data files not system files. You can try "Last Known Good Configuration" from the startup menu but if that does not work the best place to find help with this issue would be the Windows XP newsgroups - http://www.microsoft.com/windowsxp/expertzone/newsgroups.mspx

     

    Sunday, August 17, 2008 4:24 PM
    Moderator