CRM 2011 Email Router: Queues with Alias email RRS feed

  • Question

  • Hello,
    I would like to create a queue to retrieve emails from an alias email address of a mailbox. The idea is to have the queue retrieve only the emails recieved at the alias address.
    The queue works fine with the normal address, However when I configure the queue and the email router with the alias I get the following error in the email router:
    Incoming Status: Failure - The primary SMTP address must be specified when referencing a mailbox
    Can anyone help me please?

    Darren Mercieca
    • Edited by darrmerc Friday, December 2, 2011 2:01 PM mistake
    Friday, December 2, 2011 1:59 PM

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