learning materials for someone who's never used crm? RRS feed

  • Question

  • Hello - There's a new guy joining my team who's never used CRM before.  Based on my own experience, hands-on experience is really the only way to truly learn/understand CRM.

    Hands-on experience is the best way to learn anything but I think this is especially true for CRM.  Are you of the same opinion?  That being said, and based on your own learning experience with CRM, what strategy would you recommend to someone who wants to learn CRM but has never used it?

    Assume that this person doesn't have access to a test CRM environment?

    Tuesday, September 3, 2013 9:05 PM

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