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Looking For Help with O365 (429 Errors) and an ISV (AvePoint Online Services) RRS feed

  • Question

  • Hi Everyone,

    After rummaging through the forum topics, it wasn't clear to me where I should post my issue. I'm using O365 internally to test out AvePoint Online Services for a possible purchase. Problem is I'm running into 429 errors, so I'd like to know where I can post my issue for help.

    Thank you,

    Antonio

    Monday, August 20, 2018 7:16 PM

Answers

All replies

  • Looks like you can chat with them here.

    https://www.avepoint.com/about/contact

    or for O365 help I'd ask here.

    https://techcommunity.microsoft.com/t5/Office-365/ct-p/Office365

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Monday, August 20, 2018 7:20 PM
    Moderator
  • Hello,

    My name is Spenser Bullock and I am a communications specialist for AvePoint. 

    We follow Microsoft’s best practices regarding https://docs.microsoft.com/en-us/sharepoint/dev/general-development/how-to-avoid-getting-throttled-or-blocked-in-sharepoint-online, but you still may encounter throttling. If you let us know more about your use case, my email is spenser.bullock@avepoint.com, we can work with you to optimize this trial to be successful. We can also reach out with you to your Microsoft support teams to have a look at the performance of the Office 365 tenant you’re running on and work with Microsoft engineering to see if we can eliminate these issues.

    I look forward to speaking with you soon.

    Thank you,

    Spenser Bullock

    Wednesday, August 22, 2018 5:43 PM