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Office validation RRS feed

  • Question

  • Same issue, I can not install PDF addin due to office validation, I am running Vista, MS office 2007, Small business open license

     

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-GJQQX-9DYQ4-H9MQD
    Windows Product Key Hash: qRzQG5hpfzV4OyKihHkSQJhFV50=
    Windows Product ID: 89576-OEM-7332141-00232
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: 0d28a4e6-b1ac-43e2-8646-27f79d761a32
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 104 Unknown PID
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_B4D0AA8B-817-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>0d28a4e6-b1ac-43e2-8646-27f79d761a32</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-H9MQD</PKey><PID>89576-OEM-7332141-00232</PID><PIDType>2</PIDType><SID>S-1-5-21-2006894904-417909672-1429223697</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TECRA A8</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 3.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20070214000000.000000+000</Date></BIOS><HWID>30333507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A0046   </OEMTableID></OEM></MachineData>   <Software><Office><Result>104</Result><Products><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>8D015EFA4A2AD86</Val><Hash>x1T0esMAu6VwPnElG3ZuN5Cw6A4=</Hash><Pid>89403-707-2581723-63612</Pid><PidType>14</PidType></Product><Product GUID="{90120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>8964CF5EF03F586</Val><Hash>LuuXzFmHLNykLGTBLM9HJICV7PI=</Hash><Pid>89395-707-5625003-65302</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Friday, April 13, 2007 5:07 PM

Answers

  • additional info

     

    This computer has failed validation. Expand for details.

    Microsoft Office Project Professional 2007

    The product(s) listed above completed validation. However, as a result of the failed or incomplete validation(s) listed below, this computer is not eligible for the benefits of genuine Office. Remove the application(s) that failed or could not complete validation and run the validation tool again.

    Microsoft Office Small Business 2007

    The product(s) listed above completed validation. However, as a result of the failed or incomplete validation(s) listed below, this computer is not eligible for the benefits of genuine Office. Remove the application(s) that failed or could not complete validation and run the validation tool again.

    2007 Microsoft Office system:
    Validation Failed

    Friday, April 13, 2007 7:40 PM
  • Jblang,

     

    Thank you for providing the information above. Please do me a favor. Go to your control panel and open Add/Remove programs.  This should be the third icon from your top left of the screen. Next tell me how many entries you have for various products.  Next see if you can find the 2007 Microsoft Office System and remove it.  You have the other verison from what I can see above. Post back here and let me know.  Thank you.

     

    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    Friday, April 13, 2007 10:03 PM
  • Problem fixed, my Toshiba laptop came with Office System and I loaded Small Business.  I removed Office system and the problem went away.  Thanks.
    Monday, April 16, 2007 11:53 AM

All replies

  • additional info

     

    This computer has failed validation. Expand for details.

    Microsoft Office Project Professional 2007

    The product(s) listed above completed validation. However, as a result of the failed or incomplete validation(s) listed below, this computer is not eligible for the benefits of genuine Office. Remove the application(s) that failed or could not complete validation and run the validation tool again.

    Microsoft Office Small Business 2007

    The product(s) listed above completed validation. However, as a result of the failed or incomplete validation(s) listed below, this computer is not eligible for the benefits of genuine Office. Remove the application(s) that failed or could not complete validation and run the validation tool again.

    2007 Microsoft Office system:
    Validation Failed

    Friday, April 13, 2007 7:40 PM
  • Jblang,

     

    Thank you for providing the information above. Please do me a favor. Go to your control panel and open Add/Remove programs.  This should be the third icon from your top left of the screen. Next tell me how many entries you have for various products.  Next see if you can find the 2007 Microsoft Office System and remove it.  You have the other verison from what I can see above. Post back here and let me know.  Thank you.

     

    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS

    Friday, April 13, 2007 10:03 PM
  • Problem fixed, my Toshiba laptop came with Office System and I loaded Small Business.  I removed Office system and the problem went away.  Thanks.
    Monday, April 16, 2007 11:53 AM
  • Jblang,

     

    No problem. If you need further OGA assistance please come back. Take care and have a great week.

     

     

    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS
    Wednesday, April 18, 2007 8:22 PM