Answered by:
Office validation

Question
-
Same issue, I can not install PDF addin due to office validation, I am running Vista, MS office 2007, Small business open license
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-GJQQX-9DYQ4-H9MQD
Windows Product Key Hash: qRzQG5hpfzV4OyKihHkSQJhFV50=
Windows Product ID: 89576-OEM-7332141-00232
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010100.0.0.006
ID: 0d28a4e6-b1ac-43e2-8646-27f79d761a32
Is Admin: No
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 104 Unknown PID
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_B4D0AA8B-817-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>0d28a4e6-b1ac-43e2-8646-27f79d761a32</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-H9MQD</PKey><PID>89576-OEM-7332141-00232</PID><PIDType>2</PIDType><SID>S-1-5-21-2006894904-417909672-1429223697</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>TECRA A8</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 3.30</Version><SMBIOSVersion major="2" minor="4"/><Date>20070214000000.000000+000</Date></BIOS><HWID>30333507018400EA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSHIB</OEMID><OEMTableID>A0046 </OEMTableID></OEM></MachineData> <Software><Office><Result>104</Result><Products><Product GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>8D015EFA4A2AD86</Val><Hash>x1T0esMAu6VwPnElG3ZuN5Cw6A4=</Hash><Pid>89403-707-2581723-63612</Pid><PidType>14</PidType></Product><Product GUID="{90120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>8964CF5EF03F586</Val><Hash>LuuXzFmHLNykLGTBLM9HJICV7PI=</Hash><Pid>89395-707-5625003-65302</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults>Friday, April 13, 2007 5:07 PM
Answers
-
additional info
This computer has failed validation. Expand for details.
Microsoft Office Project Professional 2007
The product(s) listed above completed validation. However, as a result of the failed or incomplete validation(s) listed below, this computer is not eligible for the benefits of genuine Office. Remove the application(s) that failed or could not complete validation and run the validation tool again.
Microsoft Office Small Business 2007
The product(s) listed above completed validation. However, as a result of the failed or incomplete validation(s) listed below, this computer is not eligible for the benefits of genuine Office. Remove the application(s) that failed or could not complete validation and run the validation tool again.
2007 Microsoft Office system:
Validation FailedFriday, April 13, 2007 7:40 PM -
Jblang,
Thank you for providing the information above. Please do me a favor. Go to your control panel and open Add/Remove programs. This should be the third icon from your top left of the screen. Next tell me how many entries you have for various products. Next see if you can find the 2007 Microsoft Office System and remove it. You have the other verison from what I can see above. Post back here and let me know. Thank you.
Thank you,
Stephen Holm
OGA Forum Manager,
Stephen MSFriday, April 13, 2007 10:03 PM -
Problem fixed, my Toshiba laptop came with Office System and I loaded Small Business. I removed Office system and the problem went away. Thanks.Monday, April 16, 2007 11:53 AM
All replies
-
additional info
This computer has failed validation. Expand for details.
Microsoft Office Project Professional 2007
The product(s) listed above completed validation. However, as a result of the failed or incomplete validation(s) listed below, this computer is not eligible for the benefits of genuine Office. Remove the application(s) that failed or could not complete validation and run the validation tool again.
Microsoft Office Small Business 2007
The product(s) listed above completed validation. However, as a result of the failed or incomplete validation(s) listed below, this computer is not eligible for the benefits of genuine Office. Remove the application(s) that failed or could not complete validation and run the validation tool again.
2007 Microsoft Office system:
Validation FailedFriday, April 13, 2007 7:40 PM -
Jblang,
Thank you for providing the information above. Please do me a favor. Go to your control panel and open Add/Remove programs. This should be the third icon from your top left of the screen. Next tell me how many entries you have for various products. Next see if you can find the 2007 Microsoft Office System and remove it. You have the other verison from what I can see above. Post back here and let me know. Thank you.
Thank you,
Stephen Holm
OGA Forum Manager,
Stephen MSFriday, April 13, 2007 10:03 PM -
Problem fixed, my Toshiba laptop came with Office System and I loaded Small Business. I removed Office system and the problem went away. Thanks.Monday, April 16, 2007 11:53 AM
-
Jblang,
No problem. If you need further OGA assistance please come back. Take care and have a great week.
Stephen Holm
OGA Forum Manager,
Stephen MSWednesday, April 18, 2007 8:22 PM