Asked by:
web resource published not reflecting on all user accounts

Question
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Hi,
I have published a web resource(jscript) in CRM 2013 OnPremise(test environment).
I can see the changes on my machine and the script is working fine for me.
But one of the user's machine did not update the web resource I published in the same test environment. Is this possible? what can I do to resolve this?
Thanks
Tuesday, September 16, 2014 2:27 PM
All replies
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The jscript would be downloaded on the client side, this could be one off where its taking the page from the cache and not reloading it. Do a ctrl + F5, which would be a fresh re-load. This also would happen if you have proxy which all of us do have within an enterprise.
Philip
Tuesday, September 16, 2014 4:58 PM -
Ctrl+F5 didn't work.
And I am not sure about proxys.. what exactly should I be looking for?
Thanks
Tuesday, September 16, 2014 6:32 PM -
hello,
please try to delete the browser cache of the user.
F12 and hit clear cache button.
regards,
Jithesh
Tuesday, September 16, 2014 8:42 PM -
Try to restart CRM App pool or reset IIS
- Edited by HIMBAPModerator Wednesday, September 17, 2014 5:26 AM
Wednesday, September 17, 2014 5:26 AMModerator -
F12 and hit clear cache button. - Also didn't work.
Thanks
Wednesday, September 17, 2014 3:08 PM -
since you said that the changes are reflecting in the server and not on client machines, it is definitely cache issue.
please try to delele entire browsing history - please uncheck the preserve (first option) favourite when you delete the cache.also please check if you are pointing to the right organization ( if you have more than one) on your server.
regards,
Jithesh
Wednesday, September 17, 2014 7:56 PM