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web resource published not reflecting on all user accounts RRS feed

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    Hi,

    I have published a web resource(jscript) in CRM 2013 OnPremise(test environment).

    I can see the changes on my machine and the script is working fine for me.

    But one of the user's machine did not update the web resource I published in the same test environment. Is this possible? what can I do to resolve this?

    Thanks 

    Tuesday, September 16, 2014 2:27 PM

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    The jscript would be downloaded on the client side, this could be one off where its taking the page from the cache and not reloading it. Do a ctrl + F5, which would be a fresh re-load. This also would happen if you have proxy which all of us do have within an enterprise.

    Philip

    Tuesday, September 16, 2014 4:58 PM
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    Ctrl+F5 didn't work.

    And I am not sure about proxys.. what exactly should I be looking for?

    Thanks

    Tuesday, September 16, 2014 6:32 PM
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    hello,

    please try to delete the browser cache of the user.

    F12 and hit clear cache button.

    regards,

    Jithesh

    Tuesday, September 16, 2014 8:42 PM
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    Try to restart CRM App pool or reset IIS



    Wednesday, September 17, 2014 5:26 AM
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    F12 and hit clear cache button. - Also didn't work.

    Thanks

    Wednesday, September 17, 2014 3:08 PM
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    since you said that the changes are reflecting in the server and not on client machines, it is definitely cache issue.

    please try to delele entire browsing history - please uncheck the preserve (first option) favourite when you delete the cache.also please check if you are pointing to the right organization ( if you have more than one) on your server.

    regards,

    Jithesh

    Wednesday, September 17, 2014 7:56 PM