Hi guys,
I seem to be having an issue with my customer's CRM Online solution and their online SharePoint solution. I have the URL's for the folders and the library's that they will be using in SharePoint, and have inserted the URL's in the navigation of the account,
opporunity and product entity. I have the creator's credentials, however other users cannot see the URL's in the entity/record. They have full rights to view Document Management, but they still cannot see the URL's
The Admin view

The Sales Rep View

I don't understand why as the security role for the Sales Rep allows to view, append, write, append to etc. The Sales Reps are added to the list of users for SharePoint as well. Is it an issue on the SharePoint side or the CRM side? I have given the users
the URL's to access and they can access SharePoint no problem, just cannot see it in CRM. Thanks guys, and I look forward to your response.
Kind regards,
Matthew