Windows Live Help.

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  You can gethelp with your Hotmail account here - http://www.windowslivehelp.com/product.aspx?productid=1

  Jim

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  Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  Saturday, October 2, 2010 5:05 PM

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  If you cannot reset the password through the usual means, see this page for information on how to get help with it:

  https://windowslivehelp.com/solution.aspx?solutionid=bf5d34bf-db28-44ca-ac9a-93838d81b2d6 There is a form to use that Support will act on, but it can take more than a day for them to deal with it. Be sure to enter both the account you cannot access and another account where they can reach you. Once you regain access to the account be sure to set an alternate email address and secret questions and answers for account security at http://account.live.com

   

  You may also want to review these posts:

  https://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41

   

  https://windowslivehelp.com/solution.aspx?solutionid=91b88c76-30ec-4879-9c72-0dd425a5b5f3

   

  And also these blog entries from the Windows Live team:

  http://windowsteamblog.com/windows_live/b/windowslive/archive/2010/09/27/hotmail-security-updates-protect-you-from-account-hijackers.aspx

   

  http://windowslivewire.spaces.live.com/blog/cns!2F7EB29B42641D59!42740.entry

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  ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

  Monday, October 4, 2010 4:34 PM

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