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Redeem my Vista Ultimate Bonus Package RRS feed

  • Question

  • i just got this system this month why is the program not working

    here it says it is Genuine vista i even have the oem dvd

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-CM3T9-JRKVQ-MFF3T
    Windows Product Key Hash: BmGHgJzK7NFUJb1qSx3e8d4Hs8w=
    Windows Product ID: 89580-OEM-7300506-65624
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: a25228b3-0eee-461f-a7e2-85a6fcbd63cc
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a25228b3-0eee-461f-a7e2-85a6fcbd63cc</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-MFF3T</PKey><PID>89580-OEM-7300506-65624</PID><PIDType>3</PIDType><SID>S-1-5-21-1868338271-3346705759-1417084544</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D945GTP_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NT94510J.86A.3239.2005.1205.1900</Version><SMBIOSVersion major="2" minor="3"/><Date>20051205000000.000000+000</Date></BIOS><HWID>3F333507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Jerusalem Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65573</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, May 2, 2007 8:33 AM

Answers

  • Dear eim23x,

    Please check the information on this website: http://www.localpcbuilder.com/eligible/

     

    While zipzoomfly.com is not a listed PC Builder, it is possible that the SKU (part number) you purchased is on the Eligible parts list. If your invoice does list one of the eligible skus, please go to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and create a support incident, then post the incident number here and I will contact you directly.

     

    Thank you,

    Jenifer

    Thursday, May 3, 2007 7:23 PM
  • Hi eim23x,

    Thank you again for your patience. I have contacted you directly via e-mail. If you do not recieve my e-mail, please let me know.

     

    Jenifer

    Wednesday, May 9, 2007 7:35 PM

All replies

  • Dear eim23x,

    This program is only available for those within the US.  Are you located in the US?

    Also, where did you purchase your machine from?

    Thank you,

    Jenifer

    Wednesday, May 2, 2007 6:13 PM
  • i built the system myself and installed vista ulitmate this past month. i bought all my parts from zipzoomfly.com also i have another system with vista business bought in the usa in the past 3 week a sony viao is that in this program or not?

     

    Wednesday, May 2, 2007 9:31 PM
  • Dear eim23x,

    Please check the information on this website: http://www.localpcbuilder.com/eligible/

     

    While zipzoomfly.com is not a listed PC Builder, it is possible that the SKU (part number) you purchased is on the Eligible parts list. If your invoice does list one of the eligible skus, please go to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and create a support incident, then post the incident number here and I will contact you directly.

     

    Thank you,

    Jenifer

    Thursday, May 3, 2007 7:23 PM
  •  

    incident number is 1034741767

     

     

    Thursday, May 3, 2007 8:13 PM
  • incident number is 1034741767

     

    why have you not contacted me yet

    Saturday, May 5, 2007 8:27 AM
  • Dear eim23x,

    Please accept my apologies for the delay. My contact in the support organization has been unable to provide me with contact information. He expects to be able to access and send me info for the incident numbers I requested today. I will contact you by e-mail as soon as I recieve the contact information.

     

    Thank you for your patience.

    Jenifer

    Monday, May 7, 2007 3:50 PM
  • thanks
    Monday, May 7, 2007 4:38 PM
  • Hi eim23x,

    Thank you again for your patience. I have contacted you directly via e-mail. If you do not recieve my e-mail, please let me know.

     

    Jenifer

    Wednesday, May 9, 2007 7:35 PM