Answered by:
Splitting Post

Question
-
Diagnostic Report (1.7.0095.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
Windows Product ID: 89578-OEM-7332157-00237
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
CSVLK Server: N/A
CSVLK PID: N/A
ID: {9AF2ED35-C7E0-4053-90C3-257A56D9DE33}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.080425-1930
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9AF2ED35-C7E0-4053-90C3-257A56D9DE33}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-3490519101-3793730825-2394260770</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>SATELLITE P205D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20080225000000.000000+000</Date></BIOS><HWID>0F303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>5A2C0A76EDDF70E</Val><Hash>2EfWa9AGyc6qm45o/6dQQ+xXti0=</Hash><Pid>81605-903-7099111-65310</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Dear sirs:
I am getting a display error message that says "Unspecified Error, then below that it says error with a code 0x80004005. " I also get a pop up that says display driver has recovered from a failure. Sometimes I get something that says flash card has stopped working. In all of these scenarios the computer screen goes black for a few seconds then comes back to the proper screen. My computer is a Toshiba Satellite laptop which uses an ATI Radeon graphics card. The computer warranty shop replaced the mother board and the graphics card yet I still have the same problems. AMD Turion 64 is loaded on the computer. Thanks for any help you can give me.
- Edited by bamer Wednesday, October 1, 2008 7:21 PM
- Split by Stephen Holm Wednesday, October 1, 2008 8:41 PM Please post in a separate threads.
Wednesday, October 1, 2008 7:18 PM
Answers
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Hello Bamer,
Was your machine serviced by the manufacturer or a local business? Next did they completely reformat your hard drive using the Recovery Software Media which came with the laptop @ the time of purchase? Also did they install Toshiba parts or non-Toshiba parts? These questions are important because you have an OEM SLP version of Vista installed on your laptop. Let me provide you with the details of OEM SLP software.
OEM-SLP: Computers built by large commercial manufacturers that come with Vista Pre-installed come with two (2) Product Keys; SLP and COA Key. SLP stands for System Locked Pre-install. OEM manufacturer’s add an OEM identifier string to the system BIOS during manufacturing. Windows verifies this identifier during the boot process. In this way the end user will not be required to activate Windows. The OEM SLP Key is geared to work with the special instructions found on that Manufacturer’s computer hardware. The Product Key is available on the COA sticker and not installed in the computer. For example all DELL OEM SLP Windows Vista systems use a single product key but the COA sticker on the machine contains the unique COA. The key located on the COA sticker should only be used in limited situations and requires telephone activation. Example should you require to reformate the computer the key from the COA sticker would be used.
PID format: XXXXX-OEM-XX119XX-XXXXX
As far as the display drivers and flash card not working correctly I recommend you to contact the manufacturer technical support. You can search their site for the correct drivers as well as actually calling them for support.
Thank you,
Stephen Holm, MS
WGA Forum Manager
Stephen Holm- Marked as answer by Stephen Holm Tuesday, October 7, 2008 8:16 PM
Wednesday, October 1, 2008 8:55 PM