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I screwed up - any help appreciated. RRS feed

  • Question

  • Here is what I did - I went to try to set my IP settings in WHS to static under the advanced tab.  As soon as I did that I was unable to connect to it.  I did everything I could think of but I was pretty much locked out.  So, I did the server restore (not the full wipe) to just get it back to factory settings and reconnect.  No luck.  I go through that process and when it comes time for the client to find the WHS it can't find it ever.  Tried the client install disc and it is the same result - cannot find it.  My server also does not show up on my network at all.  I am freaking out.  I am a dips*** for messing with settings I had no business messing with.  This seems like something somebody will laugh at and give me the quick fix for but I don't know.  Any help would be greatly appreciated.  Thanks in advance.
    Friday, May 28, 2010 4:41 PM

All replies

  • oh, things I have tried:


    1. rebooting everything - my router, client and WHS.

    2. looking at netBIOS and DHCP - something in ip config shows that netBios and DHCP are disabled but I don't know what piece of hardware it is (can't tell by the description) other than know it is isn't the client and have no clue how to change it.

    Friday, May 28, 2010 4:44 PM
  • What species of WHS is this--is it a commercial box, or did you build it?
    Give us make and model, if possible.

    So--tools: you've got a router and at least one PC working on the network
    in addition to the WHS?

    Is the router supplying addresses, via DHCP?

    take a look at the router--it should be able to give you a list of machines
    getting addresses from it via DHCP--see if you can pin them all down--and if
    the WHS is among them, see whether you can ping it by address.

    If you successfully set the WHS to a fixed address, but picked an address
    which is not on the current network, you won't be able to reach it. You'd
    think that the steps you took since then would reset that, though.

    There's an ancient and somewhat buggy tool here:

    http://www.depicus.com/wake-on-lan/wake-on-lan-arp.aspx

    which may help--it should be able to spot the WHS.

    If the WHS is a commercial box, the MAC address for the network interface
    will probably be on a label on it somewhere--at least it is for the HP boxes
    I've seen.



    "akinney" <0a9a7cc4-f430-4e3f-8ec8-f1e9550292ee@invalid.com> wrote in
    message
    news:a8ab7106-dfe2-4e02-8cbf-48c174701fea@communitybridge.codeplex.com...
    oh, things I have tried:


    1. rebooting everything - my router, client and WHS.
    2. looking at netBIOS and DHCP - something in ip config shows that netBios
    and DHCP are disabled but I don't know what piece of hardware it is (can't
    tell by the description) other than know it is isn't the client and have no
    clue how to change it.


    Bill Sanderson
    Friday, May 28, 2010 5:18 PM
  • Your best shot at recovery:

    • Set one of your PCs to use DHCP.
    • Take a network cable and plug one end into your server, the other end into your other PC.
    • Uninstall the connector if it's installed.
    • Reboot the PC.
    • Put the server into recovery mode per the manufacturer's instructions.
    • Load up the recovery DVD your manufacturer supplied. See if it will discover the server.


    I'm not on the WHS team, I just post a lot. :)
    Friday, May 28, 2010 5:23 PM
    Moderator
  • 1) Thank you so much for the reply

    2) It is an Acer easyStore H340

    3) Is the router supplying addresses, via DHCP?  I don't know where to find that.  Don't see anything like that in my router admin.

    4) I used the tool and I am 99% sure that the IP I gave my WHS right before I went offline was 192.168.1.102 and that tool shows this info for that IP:

    Adapter Index: B
    Remote Mac: 00-00-00-00-00-00
    Remote IP 192.168.1.102
    Type: Invalid
    Computer Name: 192.168.1.102

     

    5) could email you screenshots of anything you would need.

     

    thank you so much again for your time!

    Friday, May 28, 2010 5:31 PM
  • How do I set my Win7 client to sue DHCP?
    Friday, May 28, 2010 5:35 PM
  • Chances are that it is set that way by default.

    Look for "automatic."

    Network and Sharing Center
    Change adapter settings in the left column
    Right-click the wired network connection and choose properties
    select Internet Protocol Version 4.... and click on properties button

    If "obtain an IP address automatically" is marked, that's what you need.


    "akinney" <0a9a7cc4-f430-4e3f-8ec8-f1e9550292ee@invalid.com> wrote in
    message
    news:2c3888a4-7544-42c9-93e6-7e40f81f790e@communitybridge.codeplex.com...
    How do I set my Win7 client to sue DHCP?


    Bill Sanderson
    Friday, May 28, 2010 5:41 PM
  • Just checked - that is how it was set.
    Friday, May 28, 2010 5:44 PM
  • I have my wife's laptop that was also used on the WHS.  Should I hook it directly into the WHS and use the discovery.exe?
    Friday, May 28, 2010 5:45 PM
  • I'd follow Ken Warren's advice--he has more experience with this situation
    and WHS than I do.

    I don't know what to make of the information in 4)--that's clearly not a
    valid MAC address, so I suspect this may just be confirmation that the WHS
    is NOT at that address.


    "akinney" <0a9a7cc4-f430-4e3f-8ec8-f1e9550292ee@invalid.com> wrote in
    message
    news:09484d74-7ea6-4eff-9c69-03ae59b11ffe@communitybridge.codeplex.com...
    1) Thank you so much for the reply
    2) It is an Acer easyStore H340
    3) Is the router supplying addresses, via DHCP? I don't know where to find
    that. Don't see anything like that in my router admin.
    4) I used the tool and I am 99% sure that the IP I gave my WHS right before
    I went offline was 192.168.1.102 and that tool shows this info for that IP:
    Adapter Index: B
    Remote Mac: 00-00-00-00-00-00
    Remote IP 192.168.1.102
    Type: Invalid
    Computer Name: 192.168.1.102

    5) could email you screenshots of anything you would need.

    thank you so much again for your time!


    Bill Sanderson
    Friday, May 28, 2010 5:45 PM
  • Will try right now.  Quick question before I start -

    If I can connect to the WHS successfully do I just unhook it once it is set up and plug everything back into the network?

    Friday, May 28, 2010 5:48 PM
  • Yes, after the recovery you will install the connector on the computer you used for the recovery, then finish setting your server up. Note that it may take some time for the recovery, as the process includes a verification of the storage pool and tombstones. If you have several terabytes of data, it could take a day or longer for the verification. Once you've completed setup and connector installation, you can reconnect everything to the rest of your network.

    but you should look around here some more, because I believe there is an error in the Acer recovery instructions. The steps are out of order, or one is missing, or something. I don't have an Acer, so I don't have them memorized. :)


    I'm not on the WHS team, I just post a lot. :)
    Friday, May 28, 2010 6:02 PM
    Moderator
  • Yes--should end up just like you had newly installed it.

    I've never needed to do the operation Ken proposes, so I'm not sure what state it leaves the WHS in.

    You might need to reinstall the connector on each machine, at a guess.
    "akinney" <0a9a7cc4-f430-4e3f-8ec8-f1e9550292ee@invalid.com> wrote in message news:3822a400-3336-4dac-9243-4526467900d7@communitybridge.codeplex.com...
    Will try right now. Quick question before I start -

    If I can connect to the WHS successfully do I just unhook it once it is set up and plug everything back into the network?


    Bill Sanderson
    Friday, May 28, 2010 6:04 PM
  • Did as outlined above.  Well, just like before it finishes the install, reboots WHS and then tries to find it and says "Please wait while your home server is located." for about 3-4 minutes until it comes back with "The Wizard cannot find your home server."
    Friday, May 28, 2010 6:33 PM
  • Also, none of my blue hard drive lights light up.  My network, power and disc activity lights light up but not the lights next to the drives.
    Friday, May 28, 2010 6:35 PM
  • Well, don't know how but I took a nap and when I cam back 'ASPIREHOME' was in my network.  I set up the connector and I am up and working again.  I don't know what changed it.  Thank you both VERY much for you help.

     

    a

    Friday, May 28, 2010 8:00 PM
  • This sounds like the delay while tombstones are checked and rebuilt... How much data is on your server?
    I'm not on the WHS team, I just post a lot. :)
    Saturday, May 29, 2010 1:11 AM
    Moderator
  • I'm going to remember the nap! I, too, have been guilty of not waiting long
    enough for something to happen. Glad you are up and running.
    --


    Walter B



    "akinney" <0a9a7cc4-f430-4e3f-8ec8-f1e9550292ee@communitybridge.example.net>
    wrote in message
    news:df67426e-1a75-45d1-a886-b55a0e7b20e4@communitybridge.codeplex.com...
    > Well, don't know how but I took a nap and when I cam back 'ASPIREHOME' was
    > in my network. I set up the connector and I am up and working again. I
    > don't know what changed it. Thank you both VERY much for you help.
    >
    >
    >
    > a
    >



    Walter B
    Saturday, May 29, 2010 11:47 AM
  • Glad that worked--I've never needed to recover an "appliance" whs--just my own home-built one, which can have a monitor attached, if I want.
     
    I think disaster recovery is one of the relatively under-documented areas in WHS--both drive failures, and the kind of issue you experienced.
     

    Well, don't know how but I took a nap and when I cam back 'ASPIREHOME' was in my network.  I set up the connector and I am up and working again.  I don't know what changed it.  Thank you both VERY much for you help.

     

    a


    Bill Sanderson
    Thursday, June 3, 2010 3:06 AM