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Product key in computer for windows xp doesnt match sticker RRS feed

  • Question

  • It says that in is not genuine. But the keys doesnt match. How do I change them. Here is all the info..

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-VXYFW-3WJM9-DT9WJ
    Windows Product Key Hash: 8fETouIh3nEt+flYdvFDSMaSs54=
    Windows Product ID: 55274-640-3969393-23642
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {F58E2777-EEE1-4DCE-BD22-69A373DC240C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F58E2777-EEE1-4DCE-BD22-69A373DC240C}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DT9WJ</PKey><PID>55274-640-3969393-23642</PID><PIDType>1</PIDType><SID>S-1-5-21-1454471165-854245398-725345543</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>W3107</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20051111000000.000000+000</Date></BIOS><HWID>266833770184C06C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>9F525127ABC22B0</Val><Hash>CGTtj7PvS5Rsw64/mCn+BkMzYv4=</Hash><Pid>81605-344-6611106-65129</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1C7A0:emachines inc|1C7A0:Gateway, Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, May 6, 2010 7:24 PM

Answers

  • Hello sexymccay,

    Nope, sorry, the product key updater is not programmed to change one edition of Windows XP to another edition.  It only works when the edition of XP listed on the CoA is the same as the edition of XP installed on the computer.

    If you do not have the recovery discs for your Gateway, your first course of action is to contact Gateway to see if you can order a set.  To do so, start here:  https://secure.tx.acer.com/RCDB/Main.aspx?brand=gateway

    Here's another possible source for Gateway recovery discs:  www.restoredisks.com


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, May 7, 2010 3:05 AM

All replies

  • Hello sexymccay,

    If the Certificate of Authenticity (CoA) affixed to your Gateway computer is for Windows XP Professional, you may be in luck!  Try using the Product Key Updater Utility to change the product key and "genuine-ize" your installation of XP Pro.  The updater checks about 6,000 Windows files for validity, and if they all pass and your installation of XP Pro is not "hacked and cracked" then it's likely the updater will succeed.

    Here's the link to the Updater:  http://go.microsoft.com/fwlink/?linkid=45668

    OTOH, if your Gateway's CoA is for any version or edition of Windows other than XP Pro, the Updater will not work.  In such case you will have to do it the old-fashioned way, that is, backup and offload your data, then do a clean installation of the Windows listed on the CoA using the Gateway-supplied Recovery solution, which is usually a set of recovery discs or a recovery partition on the hard disk drive.  For more information on your computer's recovery solution, visit the support pages for your model of Gateway at the Gateway support site.  This page may be of assistance:  http://support.gateway.com/s/software/medialess/faq/suppage01su44.shtml

    Good luck!


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, May 7, 2010 1:51 AM
  • My sticker is for xp home and the actual computer is running xp professional? Does that help? Will the product key updater work?
    Friday, May 7, 2010 2:51 AM
  • Hello sexymccay,

    Nope, sorry, the product key updater is not programmed to change one edition of Windows XP to another edition.  It only works when the edition of XP listed on the CoA is the same as the edition of XP installed on the computer.

    If you do not have the recovery discs for your Gateway, your first course of action is to contact Gateway to see if you can order a set.  To do so, start here:  https://secure.tx.acer.com/RCDB/Main.aspx?brand=gateway

    Here's another possible source for Gateway recovery discs:  www.restoredisks.com


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Friday, May 7, 2010 3:05 AM