Answered by:
'This is no running genuine Windows' error message after system restore

Question
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I recently restored my Operating System (Windows 7 Home Premium) using Acer's own eRecovery Management Software to Factory Defaults, and ever since I've done that, I have constantly gotten the 'This is no running genuine Windows' error message, where they tell me to purchase a new Windows 7. I've restored my Operating System twice more since that first happened, yet it still hasn't fixed the problem.
Thanks!Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {582F8632-0BD0-4539-920D-533590CED0E7}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Max Li\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{582F8632-0BD0-4539-920D-533590CED0E7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-736716530-3336196679-2132856258</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4750</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>V2.01</Version><SMBIOSVersion major="2" minor="6"/><Date>20110524000000.000000+000</Date></BIOS><HWID>DBAA3707018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 4:1:2012 13:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
HWID Data-->
HWID Hash Current: MgAAAAIAAQABAAIAAQABAAAAAgABAAEAonbsGh7NdxZoeTxCvmp2OI5KijxW94yMLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
SLIC ACRSYS ACRPRDCT
SSDT ACRSYS PtidDevc
ASF! ACRSYS ACRPRDCT
SSDT ACRSYS PtidDevc
SSDT ACRSYS PtidDevc
SSDT ACRSYS PtidDevc
UEFI ACRSYS ACRPRDCT
UEFI ACRSYS ACRPRDCT
UEFI ACRSYS ACRPRDCT
- Edited by MrSeizedBog Sunday, April 8, 2012 2:44 AM
Sunday, April 8, 2012 2:34 AM
Answers
-
"MrSeizedBog" wrote in message news:566e7004-a353-4cbc-803c-00ecbe0213af...
I recently restored my Operating System (Windows 7 Home Premium) using Acer's own eRecovery Management Software to Factory Defaults, and ever since I've done that, I have constantly gotten the 'This is no running genuine Windows' error message, where they tell me to purchase a new Windows 7. I've restored my Operating System twice more since that first happened, yet it still hasn't fixed the problem.
Thanks!Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
Other data-->
SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4750</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>V2.01</Version><SMBIOSVersion major="2" minor="6"/><Date>20110524000000.000000+000</Date></BIOS>
Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 4:1:2012 13:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
This error is one we've not had too much success with in the forums - but it would be nice to find both cause and cure.Please open an Elevated Command Prompt window, and run the following commands - post the results in your response (use the instructions below for assistance)ICACLS C:\Windows\System32\slui.exeICACLS C:\Windows\System32\en-US\slui.exe.muiREG QUERY HKLM\SOFTWARE\Classes\AppID\slui.exeREG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\AppID\slui.exeREG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\GenuineApps\{55c92734-d682-4d71-983e-d6ec3f16059f}"REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\AppID\slui.exeHere are some instructions to maike life easier :)1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Thursday, April 12, 2012 8:52 PM
Sunday, April 8, 2012 10:52 AMModerator
All replies
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"george1009" wrote in message news:7de7e0e2-9c6f-4788-b0b0-e0643041df71...(thanks, George!)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, April 8, 2012 10:34 AMModerator -
"MrSeizedBog" wrote in message news:566e7004-a353-4cbc-803c-00ecbe0213af...
I recently restored my Operating System (Windows 7 Home Premium) using Acer's own eRecovery Management Software to Factory Defaults, and ever since I've done that, I have constantly gotten the 'This is no running genuine Windows' error message, where they tell me to purchase a new Windows 7. I've restored my Operating System twice more since that first happened, yet it still hasn't fixed the problem.
Thanks!Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
Other data-->
SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 4750</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>V2.01</Version><SMBIOSVersion major="2" minor="6"/><Date>20110524000000.000000+000</Date></BIOS>
Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 4:1:2012 13:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
This error is one we've not had too much success with in the forums - but it would be nice to find both cause and cure.Please open an Elevated Command Prompt window, and run the following commands - post the results in your response (use the instructions below for assistance)ICACLS C:\Windows\System32\slui.exeICACLS C:\Windows\System32\en-US\slui.exe.muiREG QUERY HKLM\SOFTWARE\Classes\AppID\slui.exeREG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\AppID\slui.exeREG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform\GenuineApps\{55c92734-d682-4d71-983e-d6ec3f16059f}"REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\AppID\slui.exeHere are some instructions to maike life easier :)1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Thursday, April 12, 2012 8:52 PM
Sunday, April 8, 2012 10:52 AMModerator -
just for information (maybe I'm just muddying the waters). there may be problems with this image.
Another issue with the op on answers.
Sunday, April 8, 2012 12:43 PMAnswerer -
No reply from the original poster.
Issue is assumed to be resolved.
Darin MS
Thursday, April 12, 2012 8:52 PM