Unable to Validate my OEM software RRS feed

  • Question

  • Hi i purchased a OEM version of XP but it won't validate, here are the MGA diags, can you help?


    Diagnostic Report (1.7.0012.0):
    WGA Data-->
    Validation Status: Invalid Product Key
    Detailed Status: N/A
    Windows Product Key: *****-*****-DMWRM-H8W9Q-3XTK3
    Windows Product Key Hash: f+9B6N08DIPcQvS17ocF2CwO1A8=
    Windows Product ID: 55274-640-4635811-23885
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 5f934b53-9a8e-4568-8747-174620d26b07
    Is Admin: Yes
    Registry: 0x0
    WGA Version: Registered,
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~2\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>5f934b53-9a8e-4568-8747-174620d26b07</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-3XTK3</PKey><PID>55274-640-4635811-23885</PID><PIDType>1</PIDType><SID>S-1-5-21-1645522239-507921405-725345543</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>OptiPlex GX280               </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="3"/><Date>20051129000000.000000+000</Date></BIOS><HWID>01463F470184405D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 





    Look on the computer or in the materials that came with your computer or your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?


    XP Professional


    2.  Does it read "OEM Software" or "OEM Product" in black lettering?


    OEM Software



    Wednesday, April 4, 2007 10:17 PM


  • Hello Paul


    From the Diagnostic Report and the description you provided, it does appear that you have, indeed, been a victim of Piracy.

      On line 7, (Windows License Type: Volume) you can see that the version of Windows XP, that you have installed, is Volume License and not OEM, so the person/company you bought the software from misinformed you in that respect.

      On line 2, it says "Invalid Product Key". I have check the Product Key Hash and Product ID (lines 3 & 4) in our Product Key tool here and the Key was created using an illegal key generating tool.  These product keys are commonly referred to as a ‘keygen’ key.  These type of applications can be found out on the internet and they are used to create Invalid Product Keys that look and act like a real keys, but were not, manufactured by Microsoft.

      As a rule, VLk editions of XP should not be sold to individual consumers. Large corporations, Schools and Goverments have legal agreements with Microsoft, which assign them a unique Volume License Key (VLK).  Using their assigned VLK to install software provides them with the flexibility of installing on a large number of computers. Also, Volume Licenses for Windows XP are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

      It is quite common for unscrupulous resellers to bundle a keygen VLK with software because they are aware that there is only a small chance that the purchaser will find out that they have received counterfeit Software and Product Key. If you go to http://www.microsoft.com/resources/howtotell/en/default.mspx , you can see that some counterfeits can be very sophisticated.


    I can provide you with a couple options and I recommend that you follow up with both:

    1) Contact the person/company that sold you the software and demand the Genuine Microsoft software, that you paid for. Or a Refund.

    2) Click on the blue star in the System Tray and Submit a Piracy Report to Microsoft. If it is a High Quality counterfeit (go to http://www.microsoft.com/resources/howtotell/en/default.mspx for comparisons), you may be eligible for a free replacement. 

    3) Click on the blue star in the system tray and follow the directions to purchase a WGA


    Thank you,

    Darin Smith

    WGA Forum Program Manager

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.


    Wednesday, April 4, 2007 10:38 PM