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I am having problems here not happy RRS feed

  • Question

  • I am having big problems here with this windows genuine version 1.5 0540.0 KB905474

    FIRST OF all I am running windows xp

    and today while windows was updating , this *** was installed on my pc

    and I do have a validation key code because I am not using this ***

    but I have no idea how to get this to stop telling me my windows may be a victim

    I am exstremely pissed right now

     

    Thursday, July 13, 2006 7:10 PM

Answers

  • ok Dan. I will try that, i Are you trying to get a job with MS...hahahaha, which area do I post it in...I want to talk to Bill,,,,,nobody else cause I cant hardly understand the folks I talked to so far. I aint trying this too long though,,,,but will give it a try
    Friday, July 14, 2006 3:52 AM

All replies

  • Please follow this simple troubleshooting procedure:

    1. Download and install the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Thursday, July 13, 2006 7:28 PM
    Moderator
  • Thank you I did what you suggested and posted the results

    Diane

    Thursday, July 13, 2006 10:15 PM
  • I tried suggestions and still aint happy. I done called the 800 number,,,got cut off 3 times, and after talking to someone who give me a key that dont make the message go away wants to give me another 800 number. How many times will I have to do this. I bought my computer from HP, got all the documentation, disks, etc. Why is windows such a pain. I aint sure if Mac is the same but getting closer to trying one. Never had a problem before until the last update. I suggest cutting the updates off till MS can fix this mess. If my copy werent legal from a reputable company like HP, I sure wouldn't be here right now
    Friday, July 14, 2006 3:19 AM
  • Bassbuggy,

    Please follow this simple troubleshooting procedure:

    1. Download and install the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Friday, July 14, 2006 3:43 AM
  • ok Dan. I will try that, i Are you trying to get a job with MS...hahahaha, which area do I post it in...I want to talk to Bill,,,,,nobody else cause I cant hardly understand the folks I talked to so far. I aint trying this too long though,,,,but will give it a try
    Friday, July 14, 2006 3:52 AM