Answered by:
Windows 7 not genuine when it is

Question
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Yea I bought a windows 7 and it is genuine, I've had it for a year and now I am getting a message saying you may not have a genuine copy of windows.
Btw I dont use this email anymore now it's [email address redacted]
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-DRVCG-7P3P8-PXF3Q
Windows Product Key Hash: luzSk91IjC7FgTCg0nSFdyUyXjQ=
Windows Product ID: 00359-OEM-8882243-02783
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {FFC3FA32-C8A6-4962-9CCA-8E0B6F835B69}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Cody Sparks\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FFC3FA32-C8A6-4962-9CCA-8E0B6F835B69}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PXF3Q</PKey><PID>00359-OEM-8882243-02783</PID><PIDType>3</PIDType><SID>S-1-5-21-128752282-3480000571-3337489296</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>NY562AA-ABA CQ5111F</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.24</Version><SMBIOSVersion major="2" minor="5"/><Date>20090619000000.000000+000</Date></BIOS><HWID>9D963F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
Error: 0x80070422
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0003000000000000
Event Time Stamp: 7:21:2010 01:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc
Tampered Service: sppuinotify
HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAEAAAAFAAAAAQABAAEA6GGEjDrhqnbAEojOBhyaiFa+CAU9bT31mCBGyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID ValueOEMTableID Value
APIC HPQOEMSLIC-CPC
FACP HPQOEMSLIC-CPC
HPET HPQOEMSLIC-CPC
MCFG HPQOEMSLIC-CPC
SLIC HPQOEMSLIC-CPC
SSDT PmRefCpuPm
- Edited by Carey FrischMVP, Editor Sunday, October 3, 2010 2:00 AM email address redacted
Sunday, October 3, 2010 1:43 AM
Answers
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Please refer to your other post for further assistance: http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/92a50181-8f56-4d62-b204-677628d622c2
Thanks.
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Proposed as answer by David. FModerator Monday, October 4, 2010 8:30 PM
- Marked as answer by Darin Smith MS Thursday, October 14, 2010 9:05 PM
Monday, October 4, 2010 8:30 PMModerator -
Duplicate Thread
Issue has been answered in http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/92a50181-8f56-4d62-b204-677628d622c2
<Thread Locked>
Darin MS- Marked as answer by Darin Smith MS Thursday, October 14, 2010 9:05 PM
Thursday, October 14, 2010 9:05 PM
All replies
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"Demonjack123" wrote in message news:56a1ef68-baa0-43a8-bbf7-75f81c9dc083...
Yea I bought a windows 7 and it is genuine, I've had it for a year and now I am getting a message saying you may not have a genuine copy of windows.
Btw I dont use this email anymore now it's [email address redacted]
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070422
Windows Product Key: *****-*****-DRVCG-7P3P8-PXF3Q
Windows Product Key Hash: luzSk91IjC7FgTCg0nSFdyUyXjQ=
Windows Product ID: 00359-OEM-8882243-02783
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010300.0.0.003
Please repost in the proper Windows 7 Genuine forum
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, October 3, 2010 8:04 AMModerator -
Please refer to your other post for further assistance: http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/92a50181-8f56-4d62-b204-677628d622c2
Thanks.
David
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.- Proposed as answer by David. FModerator Monday, October 4, 2010 8:30 PM
- Marked as answer by Darin Smith MS Thursday, October 14, 2010 9:05 PM
Monday, October 4, 2010 8:30 PMModerator -
Duplicate Thread
Issue has been answered in http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/92a50181-8f56-4d62-b204-677628d622c2
<Thread Locked>
Darin MS- Marked as answer by Darin Smith MS Thursday, October 14, 2010 9:05 PM
Thursday, October 14, 2010 9:05 PM