locked
Is OneCare blocking my DSL connection? RRS feed

  • Question

  • I recently moved and my HP laptop (Vista Home Premium) cannot open Network and Sharing Center; SBC Yahoo tells me it's a program related problem.  My wife's identical laptop works fine.  Only significant difference is mine is the hub for OneCare and that program won't open either; both freeze (not responding) on boot up.  I can log on to Internet & browse fine with Windows in Safe Mode with Networking, but not in normal mode.  (SBC level two support got me that far)  Now I am not knowing where to go.  They say Safe Mode disables firewall & virus protection - so I think it's related to OneCareLive.  The DNS 4 address is erroneous, per SBC.  I though those can be reset from the command prompt(?), as I recall doing that after full weeks of on-hold and calls to Earthlink.  SBC is far better.

    Thursday, December 11, 2008 4:28 PM

Answers