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i need some help with window one care i have backing up my file for months but now my burner is not recognize by one care every time i run one care to back up my files it says there is no burner install a burner.

Monday, December 7, 2009 9:35 PM

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Does the drive work with other burning software? If so, have you recently installed any burning software that may be blocking OneCare from using it?

If the drive cannot be accessed using other burning software, then it has probably failed. If it works and you can't get OneCare to use it, please contact support for help.

How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

Monday, December 7, 2009 10:35 PM

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