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Windows 7 Build 7601 - this copy of windows is not genuine RRS feed

  • Question

  • I have a Dell Optiplex 755 that came with Windows 7 installed. I have been using this for some time and after a Windows update yesterday it now tells me it's no longer genuine. The only other recent software change was purchasing and installing Office 2013... The GAD tool results are pasted below...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {75E34F3B-F318-4661-9430-14CA161EA8DB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130505-1534
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{75E34F3B-F318-4661-9430-14CA161EA8DB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-653672570-297651550-992065685</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 755                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A19</Version><SMBIOSVersion major="2" minor="5"/><Date>20110531000000.000000+000</Date></BIOS><HWID>C3563007018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-2057-7601.0000-1532013
    Installation ID: 006470917271441021419056107242775764991274434861698041
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 733WD
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 3
    Trusted time: 07/07/2013 16:15:23

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:6:2013 18:43
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAIAAAABAAAAAgABAAEA6GHYjUpwKK9k/oj9ynTQh5IuuO1q5iK92rlMnh9sRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   B9K    
      FACP DELL   B9K    
      HPET DELL   B9K    
      BOOT DELL   B9K    
      MCFG DELL   B9K    
      SSDT DELL st_ex
      ASF! DELL   B9K    
      TCPA DELL   B9K    
      ____ DELL   B9K    
      SLIC DELL   B9K    
      SSDT DELL st_ex
      SSDT DELL st_ex
      SSDT DELL st_ex

    Sunday, July 7, 2013 3:30 PM

Answers

  • The SLIC table in this machine is for Vista, rather than Windows 7 - despite the fact that the BIOS date is 2011.

    Looking at the Dell website, I get the impression that Windows 7 is not supported on this machine. - drivers appear to be available only for XP and Vista.

    For what version and edition of Windows is the machine licensed, according to the COA sticker on the case??


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, July 7, 2013 9:11 PM
    Moderator

All replies

  • The SLIC table in this machine is for Vista, rather than Windows 7 - despite the fact that the BIOS date is 2011.

    Looking at the Dell website, I get the impression that Windows 7 is not supported on this machine. - drivers appear to be available only for XP and Vista.

    For what version and edition of Windows is the machine licensed, according to the COA sticker on the case??


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, July 7, 2013 9:11 PM
    Moderator
  • You are correct, the sticker says Vista but the Dell Reinstallation DVD clearly says Windows 7... and has been running Windows 7 for some time
    Saturday, July 20, 2013 12:49 PM
  • The machine is only licensed for the version and edition of Windows on the COA sticker, unless you have purchased an upgrade. Without the upgrade, you will have to reinstall using the proper Vista disks

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, July 21, 2013 8:26 AM
    Moderator