locked
Delete Report Scheduled Snapshots..... RRS feed

  • Question

  • We are currently using CRM 2011 on-premise and we have several "old" report snapshots that we need to delete. Some of these were one-time scheduled snapshots. 

    The issue is that when we select the snapshot from the Reports list in CRM, and then click Delete, we get this error screen: Error Occurred  while deleting item from Report Server.

    Here is the error, I don't understand this.

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #2E8F5785Detail: 
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220970</ErrorCode>
      <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic">
        <KeyValuePairOfstringanyType>
          <d2p1:key>CallStack</d2p1:key>
          <d2p1:value xmlns:d4p1="http://www.w3.org/2001/XMLSchema" i:type="d4p1:string">   at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&amp; completedSynchronously)</d2p1:value>
        </KeyValuePairOfstringanyType>
      </ErrorDetails>
      <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #2E8F5785</Message>
      <Timestamp>2016-06-10T16:12:10.8653055Z</Timestamp>
      <InnerFault>
        <ErrorCode>-2147187945</ErrorCode>
        <ErrorDetails xmlns:d3p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic">
          <KeyValuePairOfstringanyType>
            <d3p1:key>CallStack</d3p1:key>
            <d3p1:value xmlns:d5p1="http://www.w3.org/2001/XMLSchema" i:type="d5p1:string">   at Microsoft.Crm.Dialogs.DeleteDialogPage.ProcessCrmException(CrmException crmEx)
       at Microsoft.Crm.Dialogs.DeleteDialogPage.ConfigureForm()
       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)</d3p1:value>
          </KeyValuePairOfstringanyType>
        </ErrorDetails>
        <Message>Error occurred while deleting an item from the report server.</Message>
        <Timestamp>2016-06-10T16:12:10.8653055Z</Timestamp>
        <InnerFault i:nil="true" />
        <TraceText i:nil="true" />
      </InnerFault>
      <TraceText i:nil="true" />
    </OrganizationServiceFault>

    Friday, June 10, 2016 4:18 PM