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Can not validate afterinstalling Windows XP sp2 and then updating to sp3 through internet RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WWPBR-M7T2R-PB8BM
    Windows Product Key Hash: dBDWz9OwWPtYCCiiDNRfvpGgZRE=
    Windows Product ID: 55274-642-0645805-23356
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {24D50123-2AD3-41E6-AD3A-72CA05BA2389}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Documents and Settings\pradip\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{24D50123-2AD3-41E6-AD3A-72CA05BA2389}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PB8BM</PKey><PID>55274-642-0645805-23356</PID><PIDType>1</PIDType><SID>S-1-5-21-842925246-1960408961-725345543</SID><SYSTEM><Manufacturer>HCL Infosystems Limited</Manufacturer><Model>Crestline &amp; ICH8M Chipset</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.0E-1471-0015                </Version><SMBIOSVersion major="2" minor="4"/><Date>20080630000000.000000+000</Date></BIOS><HWID>BE5F3107018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65467</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 145DA:HCL Infosystems Limited
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Thursday, September 9, 2010 2:59 PM

Answers

  • Hello Finu,

    Both your Windows XP Pro and Office Enterprise 2007 installations are reporting as nongenuine installations.

    Windows is a volume licensing product that was installed with an Invalid Volume Licensing Product Key.  An Invalid Key is one that was made up by a pirating program called a Key Generator and was never offically issued by Microsoft, making it invalid.

    Office is a volume licensing product that was installed with a Blocked Volume Licensing Product Key.  A Blocked Key is one that was at one time issued to an organization under a Volume Licensing Agreement, but has since been blocked by Microsoft for such reasons as the key was lost, stolen, leaked to the internet, or the Volume Licensing Agreement has expired.

    Do you have Certificates of Authenticity (CoA) for Windows XP Pro and/or Office?  The CoA for Windows may be affixed to the computer; the CoA for Windows and/or Office may be on the retail package if Windows and/or Office were purchased at retail.  If you have CoAs, then you may have genuine product licenses that were inadvertently replaced by these installations of nongenuine software.

    Please post back with more detail about the product you have for more assistance.  However, do NOT post any product keys you may have.


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    Thursday, September 9, 2010 3:43 PM