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HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials RRS feed

  • Question

  • I am getting the error message "HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials".

    The validation for my Web Components fails with 401-unauthorized errors. In fact when I try to browse https://pool1.testing.local/ABS or https://pool1.testing.local/GroupExpansion I got the same error message:

     

    You are not authorized to view this page
    You might not have permission to view this directory or page using the credentials you supplied.

    --------------------------------------------------------------------------------

    If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the pool1.testing.local home page.

    You can click  Search to look for information on the Internet.


    HTTP Error 403 - Forbidden
    Internet Explorer 

    I followed both the Resolution Section mentioned in the link http://support.microsoft.com/kb/871179/ but still getting the same error message.

     

    Thanks,

    Muhammad 

    Monday, February 4, 2008 5:12 PM

Answers

  • Hey Guys,

     

    I am not sure if this normal behavior or not but I have noticed the following behavior while browsing different virtual directories:

     

    1. I can browse the link: https://pool1.testing.local/GroupExpansion/Int/Service.asmx successfully and I get the following results: 

     

    Live Server Distribution List Expander

    This web service expands Exchange Distribution lists

    The following operations are supported. For a formal definition, please review the Service Description.

    ExpandDistributionList

    2. But I cannot browse the link: https://pool1.testing.local/GroupExpansion and I get the following error message:

     

    You are not authorized to view this page
    You might not have permission to view this directory or page using the credentials you supplied.

    --------------------------------------------------------------------------------

    If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the pool1.testing.local home page.

    You can click  Search to look for information on the Internet.


    HTTP Error 403 - Forbidden
    Internet Explorer  

     

    3. Similarly I can browse https://pool1.testing.local/Abs/Int/Handler/D-0a15-0a16.dabs but I cannot browse https://pool1.testing.local/Abs/Int/Handler and get the same error message

     

     

    4. FIX: The Validation problem was fixed by adding the following registry entry:

     

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

    DWORD Value: DisableLoopbackCheck, 1

     

    5. The validation wizard to validate web components runs successful.

     

    Office Communications Server 2007 Deployment Log
    Time Logged: Monday, February 04, 2008 2:00:27 PM Expand All
    Collapse All
    Action  Action Information  Execution Result 

    Execute Action       Success
     

    Initialize   Machine FQDN: OCS2007.testing.local
    WMI Repository Path: \\.\root\cimv2
    Host Name: OCS2007.testing.local
    Product Version: Microsoft Office Communications Server 2007 3.0.6362.0
    Installed components:
    DATAMCUWEB
    ACPMCU
    GROUPEXPANSION
    IMMCU
    DATAMCU
    AUDIOVIDEOMCU
    ARCHIVINGAGENT
    ADMINTOOL
    EE

    Service Status:

    RTCDATAMCU: Running
    RTCSRV: Running
    RTCACPMCU: Running
    RTCIMMCU: Running
    RTCAVMCU: Running

    Backend: sql
       Success
     

    Diagnose WebComponents   Check Configuration: True
    Check Connectivity: True
       Success
     

    Check Configuration       Success
     

    WMI Class MSFT_SIPGroupExpansionSetting   WMI Class Path: \\OCS2007\root\cimv2:MSFT_SIPGroupExpansionSetting
    WMI Instance Path: \\OCS2007\root\cimv2:MSFT_SIPGroupExpansionSetting.Backend="sql",InstanceID="{302B6696-523F-4BD4-9673-05AEE289C392}"
    Backend (String): sql
    EnableDLOperation (Boolean): True
    ExternalDLExpansionWebURL (String): [NULL]
    InstanceID (String): {302B6696-523F-4BD4-9673-05AEE289C392}
    InternalDLExpansionWebURL (String): https://pool1.testing.local/GroupExpansion/Int/service.asmx
    MaxGroupSize (UInt32): 100
       Success
     

    WMI Class MSFT_SIPAddressBookSetting   WMI Class Path: \\OCS2007\root\cimv2:MSFT_SIPAddressBookSetting
    WMI Instance Path: \\OCS2007\root\cimv2:MSFT_SIPAddressBookSetting.Backend="sql",InstanceID="{D265A402-BD08-4BCB-BEB3-CC7AFBD47C08}"
    Backend (String): sql
    DaysToKeep (UInt32): 30
    ExternalURL (String): [NULL]
    IgnoreGenericRules (Boolean): False
    InstanceID (String): {D265A402-BD08-4BCB-BEB3-CC7AFBD47C08}
    InternalURL (String): https://pool1.testing.local/Abs/Int/Handler
    MaxDeltaFileSizePercentage (UInt32): 1250
    OutputLocation (String): \\sql\abs
    PartitionOutputByOU (Boolean): False
    RunTime (UInt32): 130
    SynchronizeNow (Boolean): False
    SynchronizePollingIntervalSecs (UInt32): 300
    UseNormalizationRules (Boolean): True
       Success
     

    WMI Class MSFT_SIPDataMCUCapabilitySetting   WMI Class Path: \\OCS2007\root\cimv2:MSFT_SIPDataMCUCapabilitySetting
    WMI Instance Path: \\OCS2007\root\cimv2:MSFT_SIPDataMCUCapabilitySetting.Backend="sql",InstanceID="{086D006C-8672-4A73-A488-3F9346D4F98C}"
    Backend (String): sql
    ContentExpirationGracePeriod (UInt32): 14
    ContentStorageLimit (UInt32): 500
    ExternalClientContentDownloadURL (String): [NULL]
    HandoutsStorageLimit (UInt32): 150
    InMeetingHelpURL (String): http://r.office.microsoft.com/r/rlidLiveMeeting
    InstanceID (String): {086D006C-8672-4A73-A488-3F9346D4F98C}
    InternalClientContentDownloadURL (String): https://pool1.testing.local/etc/place/null
    MeetingMetadataLocation (String): \\sql\Metadata
    MeetingPresentationContentLocation (String): \\sql\Presentations
       Success
     

    Check Connectivity       Success
     

    Check GroupExpansion       Success
     

    Check Http URL   URL: https://pool1.testing.local/GroupExpansion/Int/service.asmx
    Received a successful HTTP response: HTTP Response: 200 OK
    Content-Length:3267
    Cache-ControlStick out tonguerivate, max-age=0
    Content-Type:text/html; charset=utf-8
    Date:Mon, 04 Feb 2008 19:00:27 GMT
    Server:Microsoft-IIS/6.0
    X-AspNet-Version:2.0.50727
    X-Powered-By:ASP.NET

    Received a successful HTTP response: OK
       Success
     

    Checking Address Book Server configuration       Success
     

    Check Http URL   URL: https://pool1.testing.local/Abs/Int/Handler/D-0a15-0a16.dabs
    Received a successful HTTP response: HTTP Response: 200 OK
    Content-Length:550
    Cache-ControlStick out tonguerivate
    Content-Type:application/dabs
    Date:Mon, 04 Feb 2008 19:00:28 GMT
    Server:Microsoft-IIS/6.0
    X-AspNet-Version:2.0.50727
    X-Powered-By:ASP.NET

    Received a successful HTTP response: OK
       Success
     

    Check Web Conferencing Server Virtual Directory Setting       Success
     

    Check Http URL   URL: https://pool1.testing.local/etc/place/null/slidefiles/blank.png
    Received a successful HTTP response: HTTP Response: 200 OK
    Accept-Ranges:bytes
    Content-Length:567
    Content-Type:image/png
    Date:Mon, 04 Feb 2008 19:00:27 GMT
    ETag:"0a724b9d1c6c71:5a7"
    Last-ModifiedTongue Tiedun, 15 Jul 2007 11:17:26 GMT
    Server:Microsoft-IIS/6.0
    X-Powered-By:ASP.NET

    Received a successful HTTP response: OK
       Success
     
    6. I  just want to find out if this is normal behavior.

     

     

     

     

    Any thoughts....

     

     

    Thanks,

    Muhammad

    Monday, February 4, 2008 7:23 PM

All replies

  • Hey Guys,

     

    I am not sure if this normal behavior or not but I have noticed the following behavior while browsing different virtual directories:

     

    1. I can browse the link: https://pool1.testing.local/GroupExpansion/Int/Service.asmx successfully and I get the following results: 

     

    Live Server Distribution List Expander

    This web service expands Exchange Distribution lists

    The following operations are supported. For a formal definition, please review the Service Description.

    ExpandDistributionList

    2. But I cannot browse the link: https://pool1.testing.local/GroupExpansion and I get the following error message:

     

    You are not authorized to view this page
    You might not have permission to view this directory or page using the credentials you supplied.

    --------------------------------------------------------------------------------

    If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the pool1.testing.local home page.

    You can click  Search to look for information on the Internet.


    HTTP Error 403 - Forbidden
    Internet Explorer  

     

    3. Similarly I can browse https://pool1.testing.local/Abs/Int/Handler/D-0a15-0a16.dabs but I cannot browse https://pool1.testing.local/Abs/Int/Handler and get the same error message

     

     

    4. FIX: The Validation problem was fixed by adding the following registry entry:

     

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

    DWORD Value: DisableLoopbackCheck, 1

     

    5. The validation wizard to validate web components runs successful.

     

    Office Communications Server 2007 Deployment Log
    Time Logged: Monday, February 04, 2008 2:00:27 PM Expand All
    Collapse All
    Action  Action Information  Execution Result 

    Execute Action       Success
     

    Initialize   Machine FQDN: OCS2007.testing.local
    WMI Repository Path: \\.\root\cimv2
    Host Name: OCS2007.testing.local
    Product Version: Microsoft Office Communications Server 2007 3.0.6362.0
    Installed components:
    DATAMCUWEB
    ACPMCU
    GROUPEXPANSION
    IMMCU
    DATAMCU
    AUDIOVIDEOMCU
    ARCHIVINGAGENT
    ADMINTOOL
    EE

    Service Status:

    RTCDATAMCU: Running
    RTCSRV: Running
    RTCACPMCU: Running
    RTCIMMCU: Running
    RTCAVMCU: Running

    Backend: sql
       Success
     

    Diagnose WebComponents   Check Configuration: True
    Check Connectivity: True
       Success
     

    Check Configuration       Success
     

    WMI Class MSFT_SIPGroupExpansionSetting   WMI Class Path: \\OCS2007\root\cimv2:MSFT_SIPGroupExpansionSetting
    WMI Instance Path: \\OCS2007\root\cimv2:MSFT_SIPGroupExpansionSetting.Backend="sql",InstanceID="{302B6696-523F-4BD4-9673-05AEE289C392}"
    Backend (String): sql
    EnableDLOperation (Boolean): True
    ExternalDLExpansionWebURL (String): [NULL]
    InstanceID (String): {302B6696-523F-4BD4-9673-05AEE289C392}
    InternalDLExpansionWebURL (String): https://pool1.testing.local/GroupExpansion/Int/service.asmx
    MaxGroupSize (UInt32): 100
       Success
     

    WMI Class MSFT_SIPAddressBookSetting   WMI Class Path: \\OCS2007\root\cimv2:MSFT_SIPAddressBookSetting
    WMI Instance Path: \\OCS2007\root\cimv2:MSFT_SIPAddressBookSetting.Backend="sql",InstanceID="{D265A402-BD08-4BCB-BEB3-CC7AFBD47C08}"
    Backend (String): sql
    DaysToKeep (UInt32): 30
    ExternalURL (String): [NULL]
    IgnoreGenericRules (Boolean): False
    InstanceID (String): {D265A402-BD08-4BCB-BEB3-CC7AFBD47C08}
    InternalURL (String): https://pool1.testing.local/Abs/Int/Handler
    MaxDeltaFileSizePercentage (UInt32): 1250
    OutputLocation (String): \\sql\abs
    PartitionOutputByOU (Boolean): False
    RunTime (UInt32): 130
    SynchronizeNow (Boolean): False
    SynchronizePollingIntervalSecs (UInt32): 300
    UseNormalizationRules (Boolean): True
       Success
     

    WMI Class MSFT_SIPDataMCUCapabilitySetting   WMI Class Path: \\OCS2007\root\cimv2:MSFT_SIPDataMCUCapabilitySetting
    WMI Instance Path: \\OCS2007\root\cimv2:MSFT_SIPDataMCUCapabilitySetting.Backend="sql",InstanceID="{086D006C-8672-4A73-A488-3F9346D4F98C}"
    Backend (String): sql
    ContentExpirationGracePeriod (UInt32): 14
    ContentStorageLimit (UInt32): 500
    ExternalClientContentDownloadURL (String): [NULL]
    HandoutsStorageLimit (UInt32): 150
    InMeetingHelpURL (String): http://r.office.microsoft.com/r/rlidLiveMeeting
    InstanceID (String): {086D006C-8672-4A73-A488-3F9346D4F98C}
    InternalClientContentDownloadURL (String): https://pool1.testing.local/etc/place/null
    MeetingMetadataLocation (String): \\sql\Metadata
    MeetingPresentationContentLocation (String): \\sql\Presentations
       Success
     

    Check Connectivity       Success
     

    Check GroupExpansion       Success
     

    Check Http URL   URL: https://pool1.testing.local/GroupExpansion/Int/service.asmx
    Received a successful HTTP response: HTTP Response: 200 OK
    Content-Length:3267
    Cache-ControlStick out tonguerivate, max-age=0
    Content-Type:text/html; charset=utf-8
    Date:Mon, 04 Feb 2008 19:00:27 GMT
    Server:Microsoft-IIS/6.0
    X-AspNet-Version:2.0.50727
    X-Powered-By:ASP.NET

    Received a successful HTTP response: OK
       Success
     

    Checking Address Book Server configuration       Success
     

    Check Http URL   URL: https://pool1.testing.local/Abs/Int/Handler/D-0a15-0a16.dabs
    Received a successful HTTP response: HTTP Response: 200 OK
    Content-Length:550
    Cache-ControlStick out tonguerivate
    Content-Type:application/dabs
    Date:Mon, 04 Feb 2008 19:00:28 GMT
    Server:Microsoft-IIS/6.0
    X-AspNet-Version:2.0.50727
    X-Powered-By:ASP.NET

    Received a successful HTTP response: OK
       Success
     

    Check Web Conferencing Server Virtual Directory Setting       Success
     

    Check Http URL   URL: https://pool1.testing.local/etc/place/null/slidefiles/blank.png
    Received a successful HTTP response: HTTP Response: 200 OK
    Accept-Ranges:bytes
    Content-Length:567
    Content-Type:image/png
    Date:Mon, 04 Feb 2008 19:00:27 GMT
    ETag:"0a724b9d1c6c71:5a7"
    Last-ModifiedTongue Tiedun, 15 Jul 2007 11:17:26 GMT
    Server:Microsoft-IIS/6.0
    X-Powered-By:ASP.NET

    Received a successful HTTP response: OK
       Success
     
    6. I  just want to find out if this is normal behavior.

     

     

     

     

    Any thoughts....

     

     

    Thanks,

    Muhammad

    Monday, February 4, 2008 7:23 PM
  • Hi muhammad,

     

    What is the subject name of the certificate on the https.

     

     

     

     


    Ram K Ojha
    MCSE 2003 - Messaging, MCTS- (LCS 2005 & OCS 2007)
    http://www.OCSPedia.com
    http://www.ITCentrics.com
    Tuesday, February 5, 2008 2:06 AM
  • Hello Ram,

     

    The subjact name of the certificate is pool1.testing.local.

     

    Thanks,

    Muhammad

    Tuesday, February 5, 2008 3:07 PM